Email to Order Recording + Free Digital Download
On June 16th, the Financial Accounting Standards Board (FASB) issued Accounting Standards Update 2016-13, which finalized the Current Expected Credit Loss (CECL) model. A formal joint statement from the federal financial regulators followed. Both documents reiterate that the CECL approach represents a fundamental change in what the ALLL is to represent. However, the documents also continue to emphasize FASB’s and financial regulators’ desire for CECL to be implemented in a manageable way that is not overly costly or complex for community banks.
It is possible for smaller community-based financial institutions to implement CECL’s requirements in a manageable way. Implementation cannot be effortless or without cost, but with a proper preparation plan, the transition can be relatively smooth. This webinar will provide a brief overview of the final CECL standard and recent regulatory statement and focus on practical ways to prepare for the transition. This preparation will involve putting together a project plan, evaluating and enhancing the quality and depth of credit risk data, and possible methodologies for estimating the allowance under CECL.
HIGHLIGHTS
Key takeaways from the final CECL standard and the interagency joint statement
Important aspects of a project plan and recommended timeframes
High-level overview of methodologies to meet CECL’s requirement of estimating expected losses over the life of loans and leases
Data challenges associated with the transition to CECL, including:
How data needs differ from the current ALLL rules
Data necessary for implementing various methodologies, including collection and storage
When might external data be of value to a smaller financial institution? When might it be of little or no value?
Tracking and identifying key drivers of credit risk within an institution’s portfolio to ensure the methodology for estimating expected credit losses is sensitive to changes
What data may be useful in achieving a manageable implementation of CECL’s requirement of considering “reasonable and supportable forecasts” of the future?
How to evaluate whether third-party software is appropriate, even though FASB and regulators have said that such a solution is not necessary for CECL compliance
TAKE-AWAY TOOLKIT
Outline of high-level preparation steps to assist in the development of a project plan
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED ARCHIVED WEBINAR!
What Directors Should Know About CECL, ALLL & New Credit Impairment Standards
Held on Tuesday, March 8, 2016.
You can order an archive of the live webinar, complete with handout materials.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? CEOs, presidents, CFOs, chief risk officers, CCOs, senior lenders, credit and risk staff, and all involved in the ALLL process or in analyzing and measuring credit risk. Directors may also benefit from understanding the preparation management should be undertaking.
ABOUT THE PRESENTER – Tommy Troyer, Young & Associates, Inc. is the Executive Vice President and manages the company’s lending division. In addition to presenting webinars and seminars, he contributes to capital planning, strategic planning, and other management consulting services. He also focuses on topics related to credit risk management, and assists clients with loan reviews, ALLL reviews, credit process reviews, and other lending-related services. Tommy joined Young & Associates, Inc. from the Bank Supervision Group at the Federal Reserve Bank of New York, where he focused on credit risk management practices at supervised institutions. His work focused on the ALLL, stress testing, and risk monitoring and reporting practices. Prior to his time in bank supervision, Tommy worked in the Federal Reserve Bank of New York’s Research Group. Tommy holds a Bachelor’s in Economics from Wittenberg University.
Showing posts with label August. Show all posts
Showing posts with label August. Show all posts
(ON DEMAND) Protecting the SBA Guaranty Start to Finish
Email to Order the Recording + FREE Digital Download!
The U.S. Small Business Administration’s 7(a) Loan Program can be quite profitable, but it is not without its risks and misconceptions. The 7(a) Loan Program can help its participants mitigate their credit risk, reduce loan loss reserve requirements, increase profits from secondary market sales, and most importantly, serve their business customers. Compliance with SBA regulations is mandatory to ensure success and profitability in the program. If a lender fails to protect and preserve the SBA’s conditional loan guaranty, all benefits of the 7(a) program may be lost. This webinar will focus on how lenders can ensure that the SBA guaranty remains in place, from underwriting through servicing and liquidation.
HIGHLIGHTS
The four pillars of preserving the SBA guaranty
National Guaranty Purchase Center process
Consulting Lender’s Servicing and Liquidation Matrix and SOP 50 57
First steps in liquidating an SBA loan
Top reasons for repairs and denials
TAKE-AWAY TOOLKIT
7(a) Guaranty Purchase Practice Tabs
SBA Servicing and Liquidation Action 7(a) Lender Matrix
Care and Preservation of Collateral (CPC) Tabs
Offer in Compromise Tabs
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED ARCHIVED WEBINAR!
SBA Lending Update: Regulations, Trends & Overview of SBA One Held on Thursday, March 10, 2016.
You can order an archive of the live webinar, complete with handout materials.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Business development and loan officers, loan closers, administrators, and personnel responsible for post-closing, servicing, and liquidating SBA loans.
ABOUT THE PRESENTER – Janet M. Dery, Esquire, Starfield & Smith, PC, a partner in their Fort Washington, PA office. She has extensive experience representing financial institutions and nonbank lenders with commercial lending transactions, including government-guaranteed lending. She performs SBA eligibility reviews, documents and closes conventional and government guaranteed loans, and advises on SBA repurchase matters. She also assists business organizations with real estate and business acquisition transactions. Janet is admitted to practice in Pennsylvania, New Jersey, and Maryland. She is also an approved closing attorney under the SBA’s 504 loan program. Janet is a member of the American Bar Association, the Pennsylvania Bar Association, the Maryland Bar Association, the National Association of Government Guaranteed Lenders (NAGGL), and the National Association of Development Companies (NADCO). From 2007-2008 and 2010-2012, she was named a Pennsylvania “Rising Star” by “Philadelphia Magazine.” Janet graduated from The State University of New York in Oneonta and the Widener University Delaware School of Law.
The U.S. Small Business Administration’s 7(a) Loan Program can be quite profitable, but it is not without its risks and misconceptions. The 7(a) Loan Program can help its participants mitigate their credit risk, reduce loan loss reserve requirements, increase profits from secondary market sales, and most importantly, serve their business customers. Compliance with SBA regulations is mandatory to ensure success and profitability in the program. If a lender fails to protect and preserve the SBA’s conditional loan guaranty, all benefits of the 7(a) program may be lost. This webinar will focus on how lenders can ensure that the SBA guaranty remains in place, from underwriting through servicing and liquidation.
HIGHLIGHTS
The four pillars of preserving the SBA guaranty
National Guaranty Purchase Center process
Consulting Lender’s Servicing and Liquidation Matrix and SOP 50 57
First steps in liquidating an SBA loan
Top reasons for repairs and denials
TAKE-AWAY TOOLKIT
7(a) Guaranty Purchase Practice Tabs
SBA Servicing and Liquidation Action 7(a) Lender Matrix
Care and Preservation of Collateral (CPC) Tabs
Offer in Compromise Tabs
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED ARCHIVED WEBINAR!
SBA Lending Update: Regulations, Trends & Overview of SBA One Held on Thursday, March 10, 2016.
You can order an archive of the live webinar, complete with handout materials.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Business development and loan officers, loan closers, administrators, and personnel responsible for post-closing, servicing, and liquidating SBA loans.
ABOUT THE PRESENTER – Janet M. Dery, Esquire, Starfield & Smith, PC, a partner in their Fort Washington, PA office. She has extensive experience representing financial institutions and nonbank lenders with commercial lending transactions, including government-guaranteed lending. She performs SBA eligibility reviews, documents and closes conventional and government guaranteed loans, and advises on SBA repurchase matters. She also assists business organizations with real estate and business acquisition transactions. Janet is admitted to practice in Pennsylvania, New Jersey, and Maryland. She is also an approved closing attorney under the SBA’s 504 loan program. Janet is a member of the American Bar Association, the Pennsylvania Bar Association, the Maryland Bar Association, the National Association of Government Guaranteed Lenders (NAGGL), and the National Association of Development Companies (NADCO). From 2007-2008 and 2010-2012, she was named a Pennsylvania “Rising Star” by “Philadelphia Magazine.” Janet graduated from The State University of New York in Oneonta and the Widener University Delaware School of Law.
(ON DEMAND) IRA Conversions & Recharacterizations: Understanding Requirements & Avoiding Errors
Email to Order the Recording + FREE Digital Download!
The difference between an IRA conversion and an IRA recharacterization contribution can be confusing to customers and tax advisors. The allowable methods to correct excess contributions and the deadlines to avoid excess contribution penalties can also be perplexing and difficult to explain.
After this session there will be no need to avoid customers who ask about an IRA conversion or recharacterization, or ask for assistance with correcting an IRA excess contribution. This session will demystify these three concepts and provide the knowledge necessary to confidently handle customer requests. For individuals who have operational or reporting responsibilities, this session will provide a thorough understanding of your important responsibilities.
HIGHLIGHTS
Differences between a conversion and a recharacterization
Properly reporting conversions and recharacterizations
Deadline for recharacterizing an IRA contribution
Concept and consequences of a failed IRA conversion
Reasons behind customer conversion and recharacterization contributions
Difference between a true and deemed IRA excess contribution
How to properly correct IRA excess contributions and report the correction
Penalties for failing to timely correct IRA excess contributions
How certain excess contributions may be corrected through recharacterization
TAKE-AWAY TOOLKIT
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
Top 10 IRA Issues: Compliance, Reporting, Death & Distributions on Wednesday, November 30, 2016
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Customer service staff, managers, licensed insurance representatives, and registered representatives with the information needed to confidently assist customers with questions regarding a conversion or recharacterization transaction, and also properly discuss the options for the removal of an IRA excess or unwanted contribution. Individuals with IRA operational or compliance responsibilities will also gain the knowledge required to properly process and report conversion or recharacterization transactions and excess IRA contribution corrections.
ABOUT THE PRESENTER – Frank J. LaLoggia, President of LaLoggia Consulting, Inc., Rochester, New York, a pension and financial consulting firm that assists financial organizations with ongoing support in the creation, development, and marketing of their retirement plans and financial-services offerings.
Nationally renowned, Frank coordinates and conducts pension and financial seminars and training programs throughout the United States, including in-house IRA, HSA, and employer retirement plan training. With over 35 years’ experience in employee benefits, and always in demand, his client list is impressive. He has assisted many leading financial organizations in the pension and financial services industries. Frank has achieved the designation of Deferred Compensation Specialist through Northeastern University’s Center for Continuing Education and The National Retirement Plans Training Conference.
The difference between an IRA conversion and an IRA recharacterization contribution can be confusing to customers and tax advisors. The allowable methods to correct excess contributions and the deadlines to avoid excess contribution penalties can also be perplexing and difficult to explain.
After this session there will be no need to avoid customers who ask about an IRA conversion or recharacterization, or ask for assistance with correcting an IRA excess contribution. This session will demystify these three concepts and provide the knowledge necessary to confidently handle customer requests. For individuals who have operational or reporting responsibilities, this session will provide a thorough understanding of your important responsibilities.
HIGHLIGHTS
Differences between a conversion and a recharacterization
Properly reporting conversions and recharacterizations
Deadline for recharacterizing an IRA contribution
Concept and consequences of a failed IRA conversion
Reasons behind customer conversion and recharacterization contributions
Difference between a true and deemed IRA excess contribution
How to properly correct IRA excess contributions and report the correction
Penalties for failing to timely correct IRA excess contributions
How certain excess contributions may be corrected through recharacterization
TAKE-AWAY TOOLKIT
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
Top 10 IRA Issues: Compliance, Reporting, Death & Distributions on Wednesday, November 30, 2016
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Customer service staff, managers, licensed insurance representatives, and registered representatives with the information needed to confidently assist customers with questions regarding a conversion or recharacterization transaction, and also properly discuss the options for the removal of an IRA excess or unwanted contribution. Individuals with IRA operational or compliance responsibilities will also gain the knowledge required to properly process and report conversion or recharacterization transactions and excess IRA contribution corrections.
ABOUT THE PRESENTER – Frank J. LaLoggia, President of LaLoggia Consulting, Inc., Rochester, New York, a pension and financial consulting firm that assists financial organizations with ongoing support in the creation, development, and marketing of their retirement plans and financial-services offerings.
Nationally renowned, Frank coordinates and conducts pension and financial seminars and training programs throughout the United States, including in-house IRA, HSA, and employer retirement plan training. With over 35 years’ experience in employee benefits, and always in demand, his client list is impressive. He has assisted many leading financial organizations in the pension and financial services industries. Frank has achieved the designation of Deferred Compensation Specialist through Northeastern University’s Center for Continuing Education and The National Retirement Plans Training Conference.
(ON DEMAND) Annual MLO Compliance Requirements & Auditing for SAFE Act
Email to order the Archived Webinar + Free Digital Download
While compliance with the SAFE Act has been in place for several years, there are still questions about which activities constitute mortgage loan origination and how mortgage loan originators (MLOs) may be compensated. In addition, SAFE Act violations are starting to show up in audit reports (inaccurate registry data, poor documentation on MLOs). Examiners have cited lack of annual audits and/or weak annual audits. Now is the time to refocus on SAFE Act compliance requirements and the components of a strong annual audit.
This session will cover three important compliance components:
Annual SAFE Act compliance requirements
How to conduct a thorough SAFE Act annual audit
How the SAFE Act correlates to the Loan Originator Compensation Rule
HIGHLIGHTS
Review the technical requirements of the SAFE Act
Checklist for required documentation to be retained and tracked (e.g., background checks, loan officer authorization and attestation forms, registry confirmations, training, etc.)
Steps for the annual audit – request memo, audit checklist, and report format
Compliant methods for compensation for MLOs
TAKE-AWAY TOOLKIT
SAFE Act fact sheet
Sample audit procedures
SAFE Act policy checklist
Tracking spreadsheet for your MLOs
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, auditors, and MLOs. It will also be a good review for all lending staff.
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.
While compliance with the SAFE Act has been in place for several years, there are still questions about which activities constitute mortgage loan origination and how mortgage loan originators (MLOs) may be compensated. In addition, SAFE Act violations are starting to show up in audit reports (inaccurate registry data, poor documentation on MLOs). Examiners have cited lack of annual audits and/or weak annual audits. Now is the time to refocus on SAFE Act compliance requirements and the components of a strong annual audit.
This session will cover three important compliance components:
Annual SAFE Act compliance requirements
How to conduct a thorough SAFE Act annual audit
How the SAFE Act correlates to the Loan Originator Compensation Rule
HIGHLIGHTS
Review the technical requirements of the SAFE Act
Checklist for required documentation to be retained and tracked (e.g., background checks, loan officer authorization and attestation forms, registry confirmations, training, etc.)
Steps for the annual audit – request memo, audit checklist, and report format
Compliant methods for compensation for MLOs
TAKE-AWAY TOOLKIT
SAFE Act fact sheet
Sample audit procedures
SAFE Act policy checklist
Tracking spreadsheet for your MLOs
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, auditors, and MLOs. It will also be a good review for all lending staff.
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.
(ON DEMAND) Complying with Final Military Lending Act Rule Changes Effective October 3, 2016
Email to order the Archived Webinar + Free Digital Download
The penalties for a violation of the Military Lending Act are severe. Will you be ready?
Effective October 3, 2016, the Military Lending Act (MLA) will expand its coverage to banks for the first time. This will require substantial changes to loan operations. For example, the Military Lending Act’s requirements are completely different from the requirements of the Servicemembers Civil Relief Act (SCRA). The penalties for a violation of the MLA are severe – damages of not less than $500 per violation, plus punitive damages and attorney fees. Will you be ready on October 3?
This webinar will explain everything that needs to be done to comply with the Military Lending Act. It will also explain the differences between the MLA and SCRA to ensure compliance with both.
HIGHLIGHTS
Which MLA requirements will apply to your institution?
Which service members and dependents are covered by the MLA?
What are the required disclosures and when must they be given?
How to qualify for the safe harbor provisions
Differences between the MLA and the SCRA
TAKE-AWAY TOOLKIT
Model form of the MLA’s required disclosures
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Can’t wait until August to start planning?
ORDER THIS RELATED ARCHIVED WEBINAR!
Expanded Financial Protections Under the New Military Lending Act, Including SCRA Update Held on Monday, September 21, 2015.
You can order an archive of the live webinar, complete with handout materials.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? All loan personnel including loan officers, loan operations, credit administration, managers, collectors, compliance officers and attorneys.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, a partner where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
The penalties for a violation of the Military Lending Act are severe. Will you be ready?
Effective October 3, 2016, the Military Lending Act (MLA) will expand its coverage to banks for the first time. This will require substantial changes to loan operations. For example, the Military Lending Act’s requirements are completely different from the requirements of the Servicemembers Civil Relief Act (SCRA). The penalties for a violation of the MLA are severe – damages of not less than $500 per violation, plus punitive damages and attorney fees. Will you be ready on October 3?
This webinar will explain everything that needs to be done to comply with the Military Lending Act. It will also explain the differences between the MLA and SCRA to ensure compliance with both.
HIGHLIGHTS
Which MLA requirements will apply to your institution?
Which service members and dependents are covered by the MLA?
What are the required disclosures and when must they be given?
How to qualify for the safe harbor provisions
Differences between the MLA and the SCRA
TAKE-AWAY TOOLKIT
Model form of the MLA’s required disclosures
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Can’t wait until August to start planning?
ORDER THIS RELATED ARCHIVED WEBINAR!
Expanded Financial Protections Under the New Military Lending Act, Including SCRA Update Held on Monday, September 21, 2015.
You can order an archive of the live webinar, complete with handout materials.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? All loan personnel including loan officers, loan operations, credit administration, managers, collectors, compliance officers and attorneys.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, a partner where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
(ON DEMAND) Audit Compliance Series: Auditing for BSA Compliance
Email to order the Archived Webinar + Free Digital Download
BSA is comprised of four pillars:
Designated BSA officer
Development of internal policies, procedures, and controls
Annual training of all employees and the board
Independent testing and review
This webinar will provide the necessary tools to address the fourth pillar. Do you understand the scope and procedures necessary to ensure a comprehensive, risk-based audit program? This webinar will ensure your BSA audit is comprehensive and meets regulatory guidelines (whether you are conducting the audit or are the BSA officer monitoring whether a strong audit is performed).
This webinar will include resources to effectively test the adequacy of your BSA program. It will include a review of your BSA risk assessment and risk profile, the adequacy of the identification of higher-risk accountholders and transactions, and transaction testing of monitoring systems.
HIGHLIGHTS
How to get started with an audit game plan – from the examiners’ viewpoint
Making the audit risk-based
How to test down to the transaction level – including different transactional testing checklists
Determining whether your anti-money laundering program is adequate
What and how to report to the board
Handling third-party BSA audits
TAKE-AWAY TOOLKIT
BSA policy checklist
Sample BSA request memo
Transactional testing checklists for CIP, CTRs, cash aggregation, higher-risk accountholders, information sharing 314(a) & 314(b), funds transfers, SARs, privately-owned ATMs
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? BSA officers, compliance officers, senior management, and internal staff who conduct audits
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.
BSA is comprised of four pillars:
Designated BSA officer
Development of internal policies, procedures, and controls
Annual training of all employees and the board
Independent testing and review
This webinar will provide the necessary tools to address the fourth pillar. Do you understand the scope and procedures necessary to ensure a comprehensive, risk-based audit program? This webinar will ensure your BSA audit is comprehensive and meets regulatory guidelines (whether you are conducting the audit or are the BSA officer monitoring whether a strong audit is performed).
This webinar will include resources to effectively test the adequacy of your BSA program. It will include a review of your BSA risk assessment and risk profile, the adequacy of the identification of higher-risk accountholders and transactions, and transaction testing of monitoring systems.
HIGHLIGHTS
How to get started with an audit game plan – from the examiners’ viewpoint
Making the audit risk-based
How to test down to the transaction level – including different transactional testing checklists
Determining whether your anti-money laundering program is adequate
What and how to report to the board
Handling third-party BSA audits
TAKE-AWAY TOOLKIT
BSA policy checklist
Sample BSA request memo
Transactional testing checklists for CIP, CTRs, cash aggregation, higher-risk accountholders, information sharing 314(a) & 314(b), funds transfers, SARs, privately-owned ATMs
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? BSA officers, compliance officers, senior management, and internal staff who conduct audits
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.
(ON DEMAND) The Application Process for the New Mortgage Lender: Mortgage Application 1003 Line-by-Line
Email to Order Archived + Free Digital Download
The mortgage loan process can be a minefield for any institution. This webinar will focus on the standard Freddie Mac/Fannie Mae 1003 application. It will address the requirements for using the form and review the form line-by-line so that all participants gain a clear understanding of its use and requirements.
HIGHLIGHTS
Regulation B requirements
Form content, line-by-line
HMDA institutions and non-HMDA institutions – the rules for each
Timing requirements
How to make your processor’s life easier when taking a mortgage application – which also helps your borrower
TAKE-AWAY TOOLKIT
Regulation B and HMDA rules
Additional tools for the application process
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Anyone involved in the mortgage loan application process – from beginners to seasoned employees.
ABOUT THE PRESENTER – Bill Elliott, CRCM, Young & Associates, Inc., has over 35 years of banking experience. As a senior compliance consultant and manager of the compliance division with Young & Associates, Inc., Bill works on a variety of compliance-related issues, including leading compliance seminars, conducting compliance reviews, conducting in-house training, and writing compliance articles and training materials. Bill’s career includes 15 years as a compliance officer and CRA officer in a large community bank, as well as working at a large regional bank. He has experience with consumer, commercial, and mortgage loans, and has managed a variety of bank departments, including loan review, consumer/commercial loan processing, mortgage loan processing, loan administration, credit administration, collections, and commercial loan workout.
The mortgage loan process can be a minefield for any institution. This webinar will focus on the standard Freddie Mac/Fannie Mae 1003 application. It will address the requirements for using the form and review the form line-by-line so that all participants gain a clear understanding of its use and requirements.
HIGHLIGHTS
Regulation B requirements
Form content, line-by-line
HMDA institutions and non-HMDA institutions – the rules for each
Timing requirements
How to make your processor’s life easier when taking a mortgage application – which also helps your borrower
TAKE-AWAY TOOLKIT
Regulation B and HMDA rules
Additional tools for the application process
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Anyone involved in the mortgage loan application process – from beginners to seasoned employees.
ABOUT THE PRESENTER – Bill Elliott, CRCM, Young & Associates, Inc., has over 35 years of banking experience. As a senior compliance consultant and manager of the compliance division with Young & Associates, Inc., Bill works on a variety of compliance-related issues, including leading compliance seminars, conducting compliance reviews, conducting in-house training, and writing compliance articles and training materials. Bill’s career includes 15 years as a compliance officer and CRA officer in a large community bank, as well as working at a large regional bank. He has experience with consumer, commercial, and mortgage loans, and has managed a variety of bank departments, including loan review, consumer/commercial loan processing, mortgage loan processing, loan administration, credit administration, collections, and commercial loan workout.
(ON DEMAND) Call Report Series: Understanding Call Report Regulatory Capital: Standards, Ratios, Risk Weighting
Email to Order Archived + Free Digital Download
In 2015, all community banks implemented the revised regulatory capital rules under Basel III and began preparing the revised Schedule RC-R. With hundreds of pages of new regulations and significant changes to the format of Schedule RC-R, many banks continue to have questions on completing this challenging schedule. This session will be an in-depth look at regulatory capital geared specifically to community banks. This webinar will include an overview of the regulatory capital rules, details on calculating common equity tier 1 capital, and guidance on risk weighting bank assets and commitments.
HIGHLIGHTS
Overview of Basel III standards and capital calculations
How the capital conservation buffer will impact your institution in 2016
Frequently asked questions regarding Basel III
Deeper look at key changes to risk weighted assets including:
Residential and multifamily loans
High volatility commercial real estate (HVCRE) loans
Off-balance-sheet liabilities
TAKE-AWAY TOOLKIT
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Call Report preparers and reviewers, bank management, and board members responsible for overseeing the bank’s capital.
ABOUT THE PRESENTER – Amanda C. Garnett, CPA, CFSA, CliftonLarsonAllen LLP, is a manager in the Financial Institutions Group in the Peoria, Illinois office. She provides client services in the areas of financial statement audits, internal audits, regulatory reporting, tax compliance, and consulting for financial institutions ranging from $10 million to $5 billion in assets. Amanda oversees coordination and delivery of tax services for community bank clients served out of CLA’s downstate Illinois and Missouri offices. She has extensive expertise in federal tax compliance, state tax issues, tax planning, mergers and acquisitions, and FDIC-assisted transactions. In addition to tax services, Amanda performs consulting services and training for financial institutions across the country in the areas of financial and regulatory reporting including call report preparation.
In 2015, all community banks implemented the revised regulatory capital rules under Basel III and began preparing the revised Schedule RC-R. With hundreds of pages of new regulations and significant changes to the format of Schedule RC-R, many banks continue to have questions on completing this challenging schedule. This session will be an in-depth look at regulatory capital geared specifically to community banks. This webinar will include an overview of the regulatory capital rules, details on calculating common equity tier 1 capital, and guidance on risk weighting bank assets and commitments.
HIGHLIGHTS
Overview of Basel III standards and capital calculations
How the capital conservation buffer will impact your institution in 2016
Frequently asked questions regarding Basel III
Deeper look at key changes to risk weighted assets including:
Residential and multifamily loans
High volatility commercial real estate (HVCRE) loans
Off-balance-sheet liabilities
TAKE-AWAY TOOLKIT
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Call Report preparers and reviewers, bank management, and board members responsible for overseeing the bank’s capital.
ABOUT THE PRESENTER – Amanda C. Garnett, CPA, CFSA, CliftonLarsonAllen LLP, is a manager in the Financial Institutions Group in the Peoria, Illinois office. She provides client services in the areas of financial statement audits, internal audits, regulatory reporting, tax compliance, and consulting for financial institutions ranging from $10 million to $5 billion in assets. Amanda oversees coordination and delivery of tax services for community bank clients served out of CLA’s downstate Illinois and Missouri offices. She has extensive expertise in federal tax compliance, state tax issues, tax planning, mergers and acquisitions, and FDIC-assisted transactions. In addition to tax services, Amanda performs consulting services and training for financial institutions across the country in the areas of financial and regulatory reporting including call report preparation.
(ON DEMAND) Essential Compliance Regulations for the Frontline
Email to Order Archived + Free Digital Download
From accurate, timely disclosures, to placing holds on funds, to identifying and reporting suspicious activity, compliance requirements affect every frontline transaction. Is your staff prepared and knowledgeable? How well will they meet examiners’ expectations?
This session will cover key guidelines and requirements for frontline personnel and provide specific tools to ensure compliance with important consumer regulations. Join us to learn about different account transactions and the specific regulations related to each.
HIGHLIGHTS
BSA and identity theft prevention
Recognizing red flags and reporting suspicious activity
Transactions triggering a CTR and common errors
Regulation D – its effect on various account types
Regulation E – important issues on error resolution and how to handle stop payments
Regulation P – privacy issues for consumers
Discrimination – best practices to avoid lending discrimination during initial conversations with prospective borrowers
UDAAP – fair treatment in account recommendations, fee waivers, and consumer complaints
Truth in Savings – when and how to provide disclosures
Regulation CC – cheat sheet for placing holds and common errors
TAKE-AWAY TOOLKIT
Workflows of sample transactions and the compliance regulations involved at each step
Sample suspicious activity incident report
Regulation D reference sheet
Regulation CC hold chart
Consumer complaint log
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Frontline staff, new accounts personnel, and branch management.
ABOUT THE PRESENTER – Dawn Kincaid, Brode Consulting Services, Inc., began her banking career while attending Ohio State University. She has fifteen years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized implementation of new products and services. Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, and coordinated internal and external audits and exams.
From accurate, timely disclosures, to placing holds on funds, to identifying and reporting suspicious activity, compliance requirements affect every frontline transaction. Is your staff prepared and knowledgeable? How well will they meet examiners’ expectations?
This session will cover key guidelines and requirements for frontline personnel and provide specific tools to ensure compliance with important consumer regulations. Join us to learn about different account transactions and the specific regulations related to each.
HIGHLIGHTS
BSA and identity theft prevention
Recognizing red flags and reporting suspicious activity
Transactions triggering a CTR and common errors
Regulation D – its effect on various account types
Regulation E – important issues on error resolution and how to handle stop payments
Regulation P – privacy issues for consumers
Discrimination – best practices to avoid lending discrimination during initial conversations with prospective borrowers
UDAAP – fair treatment in account recommendations, fee waivers, and consumer complaints
Truth in Savings – when and how to provide disclosures
Regulation CC – cheat sheet for placing holds and common errors
TAKE-AWAY TOOLKIT
Workflows of sample transactions and the compliance regulations involved at each step
Sample suspicious activity incident report
Regulation D reference sheet
Regulation CC hold chart
Consumer complaint log
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Frontline staff, new accounts personnel, and branch management.
ABOUT THE PRESENTER – Dawn Kincaid, Brode Consulting Services, Inc., began her banking career while attending Ohio State University. She has fifteen years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized implementation of new products and services. Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, and coordinated internal and external audits and exams.
(ON DEMAND) HR Series: Performance Management: Developing Future Leaders
Email to Order the Recording + Free Digital Download
Today’s diverse workforce no longer responds well to “being managed.” Instead, they are looking for mentors and coaches who can help develop their skills and talents and make the changes necessary to gain a seat at the table. This webinar is designed to help experienced managers gain insight into how to better develop the people they supervise into the organization’s next leaders. Complete with samples of comprehensive leadership development performance objectives, group coaching techniques, individual coaching methods, and other development tools, this session will help lead your bank forward without having to hire from outside to get the people you need.
HIGHLIGHTS
How to not only manage – but develop – your direct reports
Comprehensive performance objectives for frontline employees and their supervisors
The latest group and individual coaching techniques
New and inventive ways to reward outstanding performance
How to coach the underperforming employee up or out
TAKE-AWAY TOOLKIT
Sample leadership development performance objectives
Sample manager coaching and observation guidelines and expectations
Sample performance driven bonus plans
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? HR Directors, Managers, directors, vice presidents, and anyone responsible for coaching, managing, and supervising others within your organization.
ABOUT THE PRESENTER – Diane Pape Reed, CU Doctor, a nationally-recognized speaker, writer, and communications professional, is President of CU Doctor, a full-service credit union consultancy, assisting credit unions nationwide with human resources, marketing, community relations, compliance, sales, training, board relations, and executive support. Previously, she was VP of Sales and Administration for a mid-sized credit union for 10+ years, where she oversaw the HR, marketing, business development, community relations, training, compliance, and sales functions. In addition, Diane has received numerous awards and has written articles for industry publications. She graduated from George Mason University with a Bachelor’s in Speech Communication. A nationally ranked public speaking coach at George Mason, she serves as a guest lecturer with the University.
Today’s diverse workforce no longer responds well to “being managed.” Instead, they are looking for mentors and coaches who can help develop their skills and talents and make the changes necessary to gain a seat at the table. This webinar is designed to help experienced managers gain insight into how to better develop the people they supervise into the organization’s next leaders. Complete with samples of comprehensive leadership development performance objectives, group coaching techniques, individual coaching methods, and other development tools, this session will help lead your bank forward without having to hire from outside to get the people you need.
HIGHLIGHTS
How to not only manage – but develop – your direct reports
Comprehensive performance objectives for frontline employees and their supervisors
The latest group and individual coaching techniques
New and inventive ways to reward outstanding performance
How to coach the underperforming employee up or out
TAKE-AWAY TOOLKIT
Sample leadership development performance objectives
Sample manager coaching and observation guidelines and expectations
Sample performance driven bonus plans
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? HR Directors, Managers, directors, vice presidents, and anyone responsible for coaching, managing, and supervising others within your organization.
ABOUT THE PRESENTER – Diane Pape Reed, CU Doctor, a nationally-recognized speaker, writer, and communications professional, is President of CU Doctor, a full-service credit union consultancy, assisting credit unions nationwide with human resources, marketing, community relations, compliance, sales, training, board relations, and executive support. Previously, she was VP of Sales and Administration for a mid-sized credit union for 10+ years, where she oversaw the HR, marketing, business development, community relations, training, compliance, and sales functions. In addition, Diane has received numerous awards and has written articles for industry publications. She graduated from George Mason University with a Bachelor’s in Speech Communication. A nationally ranked public speaking coach at George Mason, she serves as a guest lecturer with the University.
(ON DEMAND) Saving for Education: Coverdell & College Savings Plans
Email to Order the Recording + Free Digital Download
As the cost of education continues to climb, the amount of debt students and parents are accumulating is alarming. It is more important now than ever before to plan and save for education – and to save often and early.
This webinar will offer timely information regarding the rules and benefits of saving for education with Coverdell Education Savings Accounts and 529 College Savings Plans. The information will be presented in a manner that will be beneficial to all attending on both a professional and personal level. Whether you deal directly with Coverdell ESAs or 529 College Saving Plans, or want valuable personal knowledge, this session is for you. Participants will be provided with the information needed to have comfortable and knowledgeable customer discussions on the rules and benefits of college savings plans. Staff with Coverdell ESA operational, reporting, or managerial responsibilities will obtain a solid understanding of the rules and their important responsibilities.
HIGHLIGHTS
Concepts and tax benefits of 529 College Savings Plans and Coverdell ESAs
Differences between 529 College Savings Plans and Prepaid Tuition Plans
529 College Saving Plan and Coverdell ESA eligibility requirements and contribution limits
Allowable qualified educational expenses
Distribution rules for each type of plan
Importance of understanding beneficiary and portability rules
Operational and reporting reqhttp://web.icbm.org/events/Saving-for-Education-Coverdell-College-Savings-Plans-(Webinar)-916/detailsuirements of Coverdell ESAs
Impact of these plans on potential federal financial aid
TAKE-AWAY TOOLKIT
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Customer service staff, managers, licensed insurance representatives, and registered representatives with the information needed to confidently provide the information required for customers to make informed college savings decisions through the use of 529 College Savings Plans and Coverdell ESAs. It will also provide individuals with Coverdell ESA operational or compliance responsibilities with current guidance on the establishment, processing, and government reporting requirements.
ABOUT THE PRESENTER – Frank J. LaLoggia, President of LaLoggia Consulting, Inc., a pension and financial consulting firm that assists financial organizations with ongoing support in the creation, development, and marketing of their retirement plans and financial-services offerings Nationally renowned, Frank coordinates and conducts pension and financial seminars and training programs throughout the United States, including in-house IRA, HSA, and employer retirement plan training. With over 35 years’ experience in employee benefits, and always in demand, his client list is impressive. He has assisted many leading financial organizations in the pension and financial services industries. Frank has achieved the designation of Deferred Compensation Specialist through Northeastern University’s Center for Continuing Education and The National Retirement Plans Training Conference.
As the cost of education continues to climb, the amount of debt students and parents are accumulating is alarming. It is more important now than ever before to plan and save for education – and to save often and early.
This webinar will offer timely information regarding the rules and benefits of saving for education with Coverdell Education Savings Accounts and 529 College Savings Plans. The information will be presented in a manner that will be beneficial to all attending on both a professional and personal level. Whether you deal directly with Coverdell ESAs or 529 College Saving Plans, or want valuable personal knowledge, this session is for you. Participants will be provided with the information needed to have comfortable and knowledgeable customer discussions on the rules and benefits of college savings plans. Staff with Coverdell ESA operational, reporting, or managerial responsibilities will obtain a solid understanding of the rules and their important responsibilities.
HIGHLIGHTS
Concepts and tax benefits of 529 College Savings Plans and Coverdell ESAs
Differences between 529 College Savings Plans and Prepaid Tuition Plans
529 College Saving Plan and Coverdell ESA eligibility requirements and contribution limits
Allowable qualified educational expenses
Distribution rules for each type of plan
Importance of understanding beneficiary and portability rules
Operational and reporting reqhttp://web.icbm.org/events/Saving-for-Education-Coverdell-College-Savings-Plans-(Webinar)-916/detailsuirements of Coverdell ESAs
Impact of these plans on potential federal financial aid
TAKE-AWAY TOOLKIT
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Customer service staff, managers, licensed insurance representatives, and registered representatives with the information needed to confidently provide the information required for customers to make informed college savings decisions through the use of 529 College Savings Plans and Coverdell ESAs. It will also provide individuals with Coverdell ESA operational or compliance responsibilities with current guidance on the establishment, processing, and government reporting requirements.
ABOUT THE PRESENTER – Frank J. LaLoggia, President of LaLoggia Consulting, Inc., a pension and financial consulting firm that assists financial organizations with ongoing support in the creation, development, and marketing of their retirement plans and financial-services offerings Nationally renowned, Frank coordinates and conducts pension and financial seminars and training programs throughout the United States, including in-house IRA, HSA, and employer retirement plan training. With over 35 years’ experience in employee benefits, and always in demand, his client list is impressive. He has assisted many leading financial organizations in the pension and financial services industries. Frank has achieved the designation of Deferred Compensation Specialist through Northeastern University’s Center for Continuing Education and The National Retirement Plans Training Conference.
(ON DEMAND) Legally Handling ATM & Debit Card Claims Under Regulation E
Email to Order the Recording + Free Digital Download
The Electronic Fund Transfer Act and Regulation E provide many protections for consumers, which impose many responsibilities and liabilities on financial institutions. Anyone who has attempted to read the regulatory language will agree that Reg E is complicated and, given the rapid changes in the types of electronic transfers, many are confused about when Reg E applies. It is further complicated because there is a legal distinction between a Reg E claim and a merchant dispute under the Visa/MC rules. This webinar will explain how to determine if Reg E applies and how to properly handle ATM and debit card claims under Reg E, including the investigation process, when provisional credit is mandated, determining the proper amount to reimburse the consumer, notices to the consumer, and the specific deadlines.
HIGHLIGHTS
What transactions does Reg E cover?
Financial institution responsibilities under Reg E
Proper handling of Reg E error resolution claims
What can and can’t be required of the consumer
Understanding the distinction between Reg E and the Visa/MC rules
TAKE-AWAY TOOLKIT
Detailed sample form of error resolution procedures, including specific deadlines
Easy-to-follow matrix to determine the dollar amount of the consumer’s liability
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? All deposit personnel, tellers, service representatives, new accounts personnel, account officers, managers, auditors, and compliance staff.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, a partner where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
The Electronic Fund Transfer Act and Regulation E provide many protections for consumers, which impose many responsibilities and liabilities on financial institutions. Anyone who has attempted to read the regulatory language will agree that Reg E is complicated and, given the rapid changes in the types of electronic transfers, many are confused about when Reg E applies. It is further complicated because there is a legal distinction between a Reg E claim and a merchant dispute under the Visa/MC rules. This webinar will explain how to determine if Reg E applies and how to properly handle ATM and debit card claims under Reg E, including the investigation process, when provisional credit is mandated, determining the proper amount to reimburse the consumer, notices to the consumer, and the specific deadlines.
HIGHLIGHTS
What transactions does Reg E cover?
Financial institution responsibilities under Reg E
Proper handling of Reg E error resolution claims
What can and can’t be required of the consumer
Understanding the distinction between Reg E and the Visa/MC rules
TAKE-AWAY TOOLKIT
Detailed sample form of error resolution procedures, including specific deadlines
Easy-to-follow matrix to determine the dollar amount of the consumer’s liability
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? All deposit personnel, tellers, service representatives, new accounts personnel, account officers, managers, auditors, and compliance staff.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, a partner where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
(ON DEMAND) E-Mail Risks, Rules, Records & Regulations
Email to Order Archived Webinar!
Much has changed since financial institutions first started using email two decades ago. Today’s email is not confined to office desktops and laptops. Employees use smartphones and tablets (institution-owned and personal) to transmit email, text messages, instant messages, and other forms of electronic messaging. Thus, the likelihood of legal, regulatory, security, and data breach disasters is greater than ever. Mobile device use can prompt FLSA overtime claims by employees claiming they were required to work off the clock and without pay.
Email records are of increasing concern, thanks to the pervasive use of mobile devices. There is mounting confusion about the preservation, protection, and production of business record email and other forms of electronically stored information. Email hacker attacks and data breaches can put financial institutions at risk of regulatory noncompliance, financial penalties, and negative publicity. Inappropriate email content can lead financial institutions into court, battling harassment, discrimination, and hostile work environment claims. Attend this webinar for an up-to-date look at email risks, rules, records, and regulations.
HIGHLIGHTS
What every financial institution needs to know about email use, content, records, and risks in 2016
How a strategic email management program can help anticipate and deflect legal liabilities, regulatory disasters, data breaches, and other email risks
Best practices to ensure legal, regulatory, and organizational compliance
Why and how you must preserve, protect, and produce email business records
Email business records versus transitory messaging
Email risks and rules apply to text messaging (mobile email) and IM (turbocharged email)
Establishing best practices-based email, FLSA, BYOD, and COPE policies
E-discovery risks and rules
How email policy supported by training and technology can help support your legal position
Best practices to manage email content and use at work, home, and on the road
Tips for effective email policy training
Monitoring rules: reconciling privacy expectations with legal realities
Real-life email disaster stories in the financial industry
TAKE-AWAY TOOLKIT
Article: What to Think About Before You Hit Send
Article: Writing Effective Email: Communications Channels Best Practices
Fact Sheet: Netiquette Rules
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, risk managers, records managers, branch managers, human resources staff, IT personnel, and others who manage the financial institution’s email system, policy, and records will benefit from this program. It will also be valuable for staff who use email for business communication.
ABOUT THE PRESENTER – Nancy Flynn, The ePolicy Institute™ , is a recognized expert on workplace policy, communication, and compliance, Nancy Flynn is the founder and executive director of The ePolicy Institute and Business Writing Institute. She provides training, coaching, and consulting services to clients seeking to minimize compliance risks and maximize communication skills. Nancy is the author of 13 books, including “Writing Effective E-Mail,” “The ePolicy Toolkit,” and “The Social Media Handbook.” An in-demand trainer, she conducts seminars, webinars, and one-on-one coaching for financial institutions, financial services firms, and other clients worldwide. She also serves as an expert witness in litigation related to workplace email and web use.
Much has changed since financial institutions first started using email two decades ago. Today’s email is not confined to office desktops and laptops. Employees use smartphones and tablets (institution-owned and personal) to transmit email, text messages, instant messages, and other forms of electronic messaging. Thus, the likelihood of legal, regulatory, security, and data breach disasters is greater than ever. Mobile device use can prompt FLSA overtime claims by employees claiming they were required to work off the clock and without pay.
Email records are of increasing concern, thanks to the pervasive use of mobile devices. There is mounting confusion about the preservation, protection, and production of business record email and other forms of electronically stored information. Email hacker attacks and data breaches can put financial institutions at risk of regulatory noncompliance, financial penalties, and negative publicity. Inappropriate email content can lead financial institutions into court, battling harassment, discrimination, and hostile work environment claims. Attend this webinar for an up-to-date look at email risks, rules, records, and regulations.
HIGHLIGHTS
What every financial institution needs to know about email use, content, records, and risks in 2016
How a strategic email management program can help anticipate and deflect legal liabilities, regulatory disasters, data breaches, and other email risks
Best practices to ensure legal, regulatory, and organizational compliance
Why and how you must preserve, protect, and produce email business records
Email business records versus transitory messaging
Email risks and rules apply to text messaging (mobile email) and IM (turbocharged email)
Establishing best practices-based email, FLSA, BYOD, and COPE policies
E-discovery risks and rules
How email policy supported by training and technology can help support your legal position
Best practices to manage email content and use at work, home, and on the road
Tips for effective email policy training
Monitoring rules: reconciling privacy expectations with legal realities
Real-life email disaster stories in the financial industry
TAKE-AWAY TOOLKIT
Article: What to Think About Before You Hit Send
Article: Writing Effective Email: Communications Channels Best Practices
Fact Sheet: Netiquette Rules
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, risk managers, records managers, branch managers, human resources staff, IT personnel, and others who manage the financial institution’s email system, policy, and records will benefit from this program. It will also be valuable for staff who use email for business communication.
ABOUT THE PRESENTER – Nancy Flynn, The ePolicy Institute™ , is a recognized expert on workplace policy, communication, and compliance, Nancy Flynn is the founder and executive director of The ePolicy Institute and Business Writing Institute. She provides training, coaching, and consulting services to clients seeking to minimize compliance risks and maximize communication skills. Nancy is the author of 13 books, including “Writing Effective E-Mail,” “The ePolicy Toolkit,” and “The Social Media Handbook.” An in-demand trainer, she conducts seminars, webinars, and one-on-one coaching for financial institutions, financial services firms, and other clients worldwide. She also serves as an expert witness in litigation related to workplace email and web use.
(ON DEMAND) 15 Errors to Avoid When Conducting Internal Investigations
Email to Order Archived Webinar!
Internal fraud can cost financial institutions money and time that can’t be recovered. When the embezzler hasn’t been identified, human emotions run high! Investigations launched in panic with the wrong leaders may cause unexpected complications. This eye-opening presentation will explain what not to do. Staff who haven’t been trained on internal embezzlement may cause flawed investigations, harassment charges, and unsolved losses. This program will explain 15 errors that can result in a failed investigation. Knowing these errors will enable your institution to establish an action plan that will protect you when the unthinkable happens.
HIGHLIGHTS
Steps to take before an internal embezzlement happens
How to select the right person to conduct your internal fraud investigation
When an outside expert should be retained
How to develop an action plan to guide the investigation
Basic management pitfalls that compromise an investigation
Impact of these issues upon the financial institution
Steps to avoid serious risk management problems
TAKE-AWAY TOOLKIT
Security tips for internal fraud
Internal fraud risk management basics
Incident report for staff
Web resources
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Auditors, human resource professionals, risk management/security officers, senior management, and anyone combatting internal fraud.
ABOUT THE PRESENTER – Barry Thompson, CRCM, Thompson Consulting Group, LLC, is an international speaker, trainer, consultant, and writer. He is a security and compliance “guru” for a leading national training organization and regularly presents security conferences for trade groups. Barry is recognized worldwide, presenting in Brussels, Belgium to European bankers on internal fraud; at the United Nations on identity theft; and to Japanese bankers on bank security. Barry has worked in the financial services industry for over three decades, and has held the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He has handled over 900 security cases and has been involved with investigations and prosecutions at the federal, state, and local levels. Barry is the author of “101 Security Tips for the Beginning Security Officer.”
Internal fraud can cost financial institutions money and time that can’t be recovered. When the embezzler hasn’t been identified, human emotions run high! Investigations launched in panic with the wrong leaders may cause unexpected complications. This eye-opening presentation will explain what not to do. Staff who haven’t been trained on internal embezzlement may cause flawed investigations, harassment charges, and unsolved losses. This program will explain 15 errors that can result in a failed investigation. Knowing these errors will enable your institution to establish an action plan that will protect you when the unthinkable happens.
HIGHLIGHTS
Steps to take before an internal embezzlement happens
How to select the right person to conduct your internal fraud investigation
When an outside expert should be retained
How to develop an action plan to guide the investigation
Basic management pitfalls that compromise an investigation
Impact of these issues upon the financial institution
Steps to avoid serious risk management problems
TAKE-AWAY TOOLKIT
Security tips for internal fraud
Internal fraud risk management basics
Incident report for staff
Web resources
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Auditors, human resource professionals, risk management/security officers, senior management, and anyone combatting internal fraud.
ABOUT THE PRESENTER – Barry Thompson, CRCM, Thompson Consulting Group, LLC, is an international speaker, trainer, consultant, and writer. He is a security and compliance “guru” for a leading national training organization and regularly presents security conferences for trade groups. Barry is recognized worldwide, presenting in Brussels, Belgium to European bankers on internal fraud; at the United Nations on identity theft; and to Japanese bankers on bank security. Barry has worked in the financial services industry for over three decades, and has held the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He has handled over 900 security cases and has been involved with investigations and prosecutions at the federal, state, and local levels. Barry is the author of “101 Security Tips for the Beginning Security Officer.”
(ON DEMAND) Quarterly Emerging Leader Series: Establishing New Product & Service Controls
Email to Order Archived Webinar!
How your bank collects, processes, analyzes, and disseminates information is as critical to the bottom line as the revenue generated by any new product or service. Prior to launching a new product or service, a thorough assessment of the types and measurements of risk must be addressed to align with enterprise risk tolerance. This webinar will detail best-practice product and service controls through the product lifecycle, as well as red flag monitoring and post-mitigation solutions.
HIGHLIGHTS
Inherent product and service risk compared and measured against back-end controls
Seven stages of the product life cycle (Federal Reserve framework)
Recommended assessment process for new product and service offerings
Development of a formal change management control process
Product and service post-implementation strategies supporting sustained due diligence
TAKE-AWAY TOOLKIT
Federal Reserve’s Second Quarter 2015 Consumer Compliance Outlook publication titled Managing Risk Throughout the Product Life Cycle
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
Modifying Existing Product Terms & Fees:
Timing, Content & Requirements for Change-in-Term Notices on Tuesday, July 12, 2016
Or if you missed it, you can order an archive of the live webinar, complete with handout materials.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Operations, compliance, and audit teams.
ABOUT THE PRESENTER – Brian Vitale, NCCO, CAMS-Audit, Compliance Advisory Services, earned his Political Science degree from North Central College in 1996 and an MBA from the University of Notre Dame in 2014. Brian was recruited by the National Security Division of the FBI where he specialized in counterterrorism and foreign counterintelligence. In addition, he is a decorated veteran who served in Guantanamo Bay, Cuba in the early 1990s. Subsequent to the FBI, Brian spent many years in banking and finance where his skills led him to the field of Global Operational Risk Management. He has over twenty years of banking, finance, and investigative experience. In July 2011, Brian joined a community financial institution and currently serves as their chief risk and compliance officer. He speaks nationally on BSA, anti-money laundering, enterprise risk management, cybersecurity, and strategy.
How your bank collects, processes, analyzes, and disseminates information is as critical to the bottom line as the revenue generated by any new product or service. Prior to launching a new product or service, a thorough assessment of the types and measurements of risk must be addressed to align with enterprise risk tolerance. This webinar will detail best-practice product and service controls through the product lifecycle, as well as red flag monitoring and post-mitigation solutions.
HIGHLIGHTS
Inherent product and service risk compared and measured against back-end controls
Seven stages of the product life cycle (Federal Reserve framework)
Recommended assessment process for new product and service offerings
Development of a formal change management control process
Product and service post-implementation strategies supporting sustained due diligence
TAKE-AWAY TOOLKIT
Federal Reserve’s Second Quarter 2015 Consumer Compliance Outlook publication titled Managing Risk Throughout the Product Life Cycle
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
Modifying Existing Product Terms & Fees:
Timing, Content & Requirements for Change-in-Term Notices on Tuesday, July 12, 2016
Or if you missed it, you can order an archive of the live webinar, complete with handout materials.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Operations, compliance, and audit teams.
ABOUT THE PRESENTER – Brian Vitale, NCCO, CAMS-Audit, Compliance Advisory Services, earned his Political Science degree from North Central College in 1996 and an MBA from the University of Notre Dame in 2014. Brian was recruited by the National Security Division of the FBI where he specialized in counterterrorism and foreign counterintelligence. In addition, he is a decorated veteran who served in Guantanamo Bay, Cuba in the early 1990s. Subsequent to the FBI, Brian spent many years in banking and finance where his skills led him to the field of Global Operational Risk Management. He has over twenty years of banking, finance, and investigative experience. In July 2011, Brian joined a community financial institution and currently serves as their chief risk and compliance officer. He speaks nationally on BSA, anti-money laundering, enterprise risk management, cybersecurity, and strategy.
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