Email to Order the Recording + Free Digital Download
With the competition financial institutions face, it is imperative to remain at the forefront – mobile remote deposit capture (mRDC) can help take you there. This session will cover compliance questions and issues faced when deploying the service to your accountholders. Gain an understanding of regulatory guidance and compliance standards to ensure a strong foundation for your mRDC program. Whether you have an existing program or are considering this important competitive service option, this session will teach you about the complexities and risks of mRDC.
HIGHLIGHTS
Review of FFIEC’s guidance related to mRDC
Fundamentals of check and image exchange legal framework – understanding the background of how to handle challenges like duplicate images
Options for handling image exceptions and what operations teams must know to comply and avoid loss
Risk mitigation tactics your institution should consider implementing
TAKE-AWAY TOOLKIT
Sample mRDC risk management policy
Product implementation checklist
Transaction tracking template for periodic management reporting
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
This course is eligible for 1.8 AAP & NCP credits.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Check operations staff, retail service staff, and those with management responsibilities for mRDC products, existing or planned.
ABOUT THE PRESENTER – Jen Wasmund, AAP, CTP, NCP, UMACHA, joined UMACHA compliance team in March 2012, where she conducted hundreds of ACH audits and risk assessments and developed and delivered local, regional, and national training sessions. As VP of Education and Compliance, Jen manages and develops the strategy for UMACHA’s Compliance and Education Services programs. After graduating from the Olin School of Business at Washington University in St. Louis, Jen worked at a community financial institution. Her responsibilities included operational and compliance oversight for ACH origination, remote deposit capture, electronic banking, and debit card programs. Jen holds AAP, CTP, and NCP certifications and is co-chair of the national RPA Forum Operations Committee. In addition, she serves on the Board of Regents to assist with curriculum for NACHA’s annual education event at The Payments Institute.
Showing posts with label February. Show all posts
Showing posts with label February. Show all posts
(Recording + Free Digital Download) Everything You Need to Know About Regulation CC: Holds, Funds Availability, Compliance & More
Email to order the Recording + Free Digital Download
Regulation CC can seem straight forward, but examiners are still finding weaknesses and violations. This webinar will describe the requirements for applying check holds, explain an easy-to-implement monitoring process, dissect the required funds availability policy, and cover substitute check requirements. Reg CC holds are an important tool to protect assets. Learn how to handle them with confidence! This fast-paced update will also ensure staff members comply with annual training requirements.
HIGHLIGHTS
Components of the various notices required by Regulation CC
Explanation of a case-by-case hold and the six exception holds
Monitoring process to quickly evaluate the accuracy of a hold
How to audit for Regulation CC, including your processing system
Disclosure requirements for substitute checks
General provisions governing substitute checks
Training ideas for frontline staff
TAKE-AWAY TOOLKIT
Reg CC color-coded cheat sheet for determining the appropriate hold period
Sample Regulation CC policy, including Check 21
Monitoring checklist for quickly reviewing the accuracy of each hold
Substitute check claim form
Worksheets with sample transactions to test hold knowledge, complete with answer key
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, frontline staff, new accounts personnel, deposit operations employees, and auditors.
ABOUT THE PRESENTER – Molly Stull, Brode Consulting Services, Inc., began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, acquisitions of branches, mergers, charter changes, name changes, etc. Molly has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners. Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Molly has holds a Bachelor’s from the University of Akron and an MBA from Ashland University.
Regulation CC can seem straight forward, but examiners are still finding weaknesses and violations. This webinar will describe the requirements for applying check holds, explain an easy-to-implement monitoring process, dissect the required funds availability policy, and cover substitute check requirements. Reg CC holds are an important tool to protect assets. Learn how to handle them with confidence! This fast-paced update will also ensure staff members comply with annual training requirements.
HIGHLIGHTS
Components of the various notices required by Regulation CC
Explanation of a case-by-case hold and the six exception holds
Monitoring process to quickly evaluate the accuracy of a hold
How to audit for Regulation CC, including your processing system
Disclosure requirements for substitute checks
General provisions governing substitute checks
Training ideas for frontline staff
TAKE-AWAY TOOLKIT
Reg CC color-coded cheat sheet for determining the appropriate hold period
Sample Regulation CC policy, including Check 21
Monitoring checklist for quickly reviewing the accuracy of each hold
Substitute check claim form
Worksheets with sample transactions to test hold knowledge, complete with answer key
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, frontline staff, new accounts personnel, deposit operations employees, and auditors.
ABOUT THE PRESENTER – Molly Stull, Brode Consulting Services, Inc., began her career as a teller while working on her undergraduate degree and has continued working in the financial industry ever since. She has experienced the growth of a hometown bank, acquisitions of branches, mergers, charter changes, name changes, etc. Molly has activated business resumption plans, performed secondary market quality control reviews, processed wires, filed SARs, and coordinated reviews with external auditors and examiners. Her favorite role has always been educating staff and strongly believes that if staff understands the reason for a process they will be more compelled to follow the procedures. Molly has holds a Bachelor’s from the University of Akron and an MBA from Ashland University.
(Recording + Free Digital Download) Flood Compliance in Lending Part 1: Loan Origination
Email to order the Recording + Free Digital Download
The multitude of rule changes in recent years has created confusion about flood insurance compliance. In addition, failing to properly handle the numerous technical requirements can cause a breakdown in your process. This is a high-risk area for any lender – whether you have 6 or 60 loans on flood properties. Civil money penalties are assessed almost weekly and examiners’ citations aren’t slowing down. Mitigate your flood compliance risk by joining this webinar which will cover technical rules, disclosure requirements, initial escrow disclosure for flood insurance, loan origination compliance requirements, and FAQs outlined by the CFPB.
HIGHLIGHTS
What loans are covered?
Flood determinations: complete, accurate, and timely
Notice for flood properties – timing is imperative
How much flood insurance is enough?
What is required for the initial escrow disclosure?
Detached-structure rules
FAQs regarding flood requirements during loan origination
Agencies’ proposal on private flood insurance rules
TAKE-AWAY TOOLKIT
Sample flood procedures
Worksheet to determine whether you have sufficient insurance coverage
Audit checklist
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS PART 2!
This program is the first of two in a series – watch for Flood Compliance in Lending Part 2: Post Loan Closing on Thursday, March 16, 2017
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance Officers, lenders, loan processors, and auditors.
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.
The multitude of rule changes in recent years has created confusion about flood insurance compliance. In addition, failing to properly handle the numerous technical requirements can cause a breakdown in your process. This is a high-risk area for any lender – whether you have 6 or 60 loans on flood properties. Civil money penalties are assessed almost weekly and examiners’ citations aren’t slowing down. Mitigate your flood compliance risk by joining this webinar which will cover technical rules, disclosure requirements, initial escrow disclosure for flood insurance, loan origination compliance requirements, and FAQs outlined by the CFPB.
HIGHLIGHTS
What loans are covered?
Flood determinations: complete, accurate, and timely
Notice for flood properties – timing is imperative
How much flood insurance is enough?
What is required for the initial escrow disclosure?
Detached-structure rules
FAQs regarding flood requirements during loan origination
Agencies’ proposal on private flood insurance rules
TAKE-AWAY TOOLKIT
Sample flood procedures
Worksheet to determine whether you have sufficient insurance coverage
Audit checklist
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS PART 2!
This program is the first of two in a series – watch for Flood Compliance in Lending Part 2: Post Loan Closing on Thursday, March 16, 2017
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance Officers, lenders, loan processors, and auditors.
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.
(Recording + Free Digital Download) Risk Management Series: Developing an Enterprise-Wide Risk Assessment
Email to order the Recording + Free Digital Download
Financial institutions provide great value to the American economy. But that value comes with risks. Strategic-minded institutions do not strive to eliminate risk or even to minimize it – they strive to manage risk at the enterprise-wide level. They manage risk exposure so that, at any given time, they incur just enough of the right kind of risk to effectively pursue their strategic goals – no more, no less. This is called “optimal risk-taking.” This webinar will go through a step-by-step process to develop risk assessments to address key areas of your institution. Learn how to develop an enterprise-wide process to conduct risk assessments in a practical, sustainable, and easy-to-understand way. You will receive useful tools and examples that can be implemented immediately.
HIGHLIGHTS
Overview and key components of enterprise risk management (ERM)
Three key areas of ERM and how risk assessments fit in
The risk assessment process
Identifying and assessing risks enterprise-wide
Risk assessment system’s (RAS) relationship to CAMELS rating
Top eight risks and others
How to conduct an ERM risk assessment using a matrix – the core of risk assessments
Various types of risk assessments, based on the area of risk and what they contain
TAKE-AWAY TOOLKIT
ERM risk assessment template in Excel
IT risk assessment template in Excel
Categories included in an IT risk assessment
Categories included in an internal controls risk assessment
Useful web resources
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Risk managers, chief risk officers, compliance officers, chief operating officer, chief credit officers, and the entire risk management team.
ABOUT THE PRESENTER – Marcia Malzahn, Malzahn Strategic, president and founder, a consultancy focused on strategic planning, enterprise risk management, and talent management for financial institutions. Marci has 23 years of banking experience, with the last ten as the EVP/CFO/COO of a community bank she helped start and where she oversaw all operations. In her last year as EVP/COO/CRO, Marci created and focused on the bank’s risk management program. Before starting the bank in 2005, Marci worked for a $34 million nonprofit where she led IT, HR, and finance. The recipient of several professional awards, Marci has published three books and is an international bilingual speaker who frequently presents at banking conferences. She holds a Bachelor’s in Business Management from Bethel University and is a graduate of the Graduate School of Banking in Madison, Wisconsin.
Financial institutions provide great value to the American economy. But that value comes with risks. Strategic-minded institutions do not strive to eliminate risk or even to minimize it – they strive to manage risk at the enterprise-wide level. They manage risk exposure so that, at any given time, they incur just enough of the right kind of risk to effectively pursue their strategic goals – no more, no less. This is called “optimal risk-taking.” This webinar will go through a step-by-step process to develop risk assessments to address key areas of your institution. Learn how to develop an enterprise-wide process to conduct risk assessments in a practical, sustainable, and easy-to-understand way. You will receive useful tools and examples that can be implemented immediately.
HIGHLIGHTS
Overview and key components of enterprise risk management (ERM)
Three key areas of ERM and how risk assessments fit in
The risk assessment process
Identifying and assessing risks enterprise-wide
Risk assessment system’s (RAS) relationship to CAMELS rating
Top eight risks and others
How to conduct an ERM risk assessment using a matrix – the core of risk assessments
Various types of risk assessments, based on the area of risk and what they contain
TAKE-AWAY TOOLKIT
ERM risk assessment template in Excel
IT risk assessment template in Excel
Categories included in an IT risk assessment
Categories included in an internal controls risk assessment
Useful web resources
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Risk managers, chief risk officers, compliance officers, chief operating officer, chief credit officers, and the entire risk management team.
ABOUT THE PRESENTER – Marcia Malzahn, Malzahn Strategic, president and founder, a consultancy focused on strategic planning, enterprise risk management, and talent management for financial institutions. Marci has 23 years of banking experience, with the last ten as the EVP/CFO/COO of a community bank she helped start and where she oversaw all operations. In her last year as EVP/COO/CRO, Marci created and focused on the bank’s risk management program. Before starting the bank in 2005, Marci worked for a $34 million nonprofit where she led IT, HR, and finance. The recipient of several professional awards, Marci has published three books and is an international bilingual speaker who frequently presents at banking conferences. She holds a Bachelor’s in Business Management from Bethel University and is a graduate of the Graduate School of Banking in Madison, Wisconsin.
(Recording + Digital Download) Part 2 – New FFIEC Consumer Compliance Rating System, Effective March 31, 2017: Violations of Law & Consumer Harm
Email to order Recording + Digital Download
The FFIEC has finalized the new Consumer Compliance Rating System which will become effective March 31, 2017. The new guidelines emphasize that having a standard compliance policy is no longer enough. There are now three pillars to the rating system. The first two pillars for compliance examinations and ratings (covering oversight and the compliance program) were reviewed in an earlier webinar (see link below).
This webinar will address the third pillar – violations and consumer harm. Most of the changes and new expectations are centered here and focus on consumer harm. Join us to learn how your compliance program should be structured and how to mitigate risks. Details of the new guidelines and examiner expectations will be addressed.
HIGHLIGHTS
Addressing the root cause(s) of violations identified by you, auditors, or examiners
How to measure the consumer harm resulting from violations
Determining the duration of time over which violations occurred – especially how long before they were identified
How serious is the violation? Is it pervasive or an isolated incident?
How do compliance officers identify, measure, monitor, and control violations of consumer harm?
What is the process for reporting to the board of directors?
TAKE-AWAY TOOLKIT
Sample language for your compliance management system (CMS) policy
Sample third pillar risk assessment to incorporate into your current risk assessment
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS PART 1!
This program is the second of two in a series – there’s still time to register for Part 1 – New FFIEC Consumer Compliance Rating System, Effective March 31, 2017: Oversight & Compliance Management Program” on Wednesday, January 25, 2017
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, senior management, auditors, and compliance councils/committees.
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.
The FFIEC has finalized the new Consumer Compliance Rating System which will become effective March 31, 2017. The new guidelines emphasize that having a standard compliance policy is no longer enough. There are now three pillars to the rating system. The first two pillars for compliance examinations and ratings (covering oversight and the compliance program) were reviewed in an earlier webinar (see link below).
This webinar will address the third pillar – violations and consumer harm. Most of the changes and new expectations are centered here and focus on consumer harm. Join us to learn how your compliance program should be structured and how to mitigate risks. Details of the new guidelines and examiner expectations will be addressed.
HIGHLIGHTS
Addressing the root cause(s) of violations identified by you, auditors, or examiners
How to measure the consumer harm resulting from violations
Determining the duration of time over which violations occurred – especially how long before they were identified
How serious is the violation? Is it pervasive or an isolated incident?
How do compliance officers identify, measure, monitor, and control violations of consumer harm?
What is the process for reporting to the board of directors?
TAKE-AWAY TOOLKIT
Sample language for your compliance management system (CMS) policy
Sample third pillar risk assessment to incorporate into your current risk assessment
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS PART 1!
This program is the second of two in a series – there’s still time to register for Part 1 – New FFIEC Consumer Compliance Rating System, Effective March 31, 2017: Oversight & Compliance Management Program” on Wednesday, January 25, 2017
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, senior management, auditors, and compliance councils/committees.
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.
(Recording + Free Digital Download) Military Lending Act: Exam Procedure Changes, Post-Implementation Considerations & FAQs
Email to order the Recording + Digital Download
As of October 3, 2016, the Military Lending Act (MLA) expanded its coverage to banks. This is the first time that the MLA has applied to banks. Is your bank in compliance? Don’t confuse the MLA with the Servicemembers Civil Relief Act; they have completely different requirements. The penalties for a violation of the Military Lending Act are severe – damages of not less than $500 per violation, plus punitive damages and attorney fees. This webinar will explain everything that needs to be done to comply with the MLA. You’ll also learn the differences between the Military Lending Act and the Servicemembers Civil Relief Act to ensure compliance with both.
HIGHLIGHTS
Which MLA requirements apply to your financial institution?
Which servicemembers and dependents are covered by the MLA?
What are the required disclosures and when must they be given?
How to qualify for the safe harbor provisions
Difference between the MLA and the SCRA
TAKE-AWAY TOOLKIT
Model form of MLA required disclosures
FDIC Compliance Examination Manual for the MLA
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance Officer, all lending staff, including loan officers, loan operations employees, credit administration personnel, managers, collectors, compliance officers, and attorneys.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, a partner with where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
As of October 3, 2016, the Military Lending Act (MLA) expanded its coverage to banks. This is the first time that the MLA has applied to banks. Is your bank in compliance? Don’t confuse the MLA with the Servicemembers Civil Relief Act; they have completely different requirements. The penalties for a violation of the Military Lending Act are severe – damages of not less than $500 per violation, plus punitive damages and attorney fees. This webinar will explain everything that needs to be done to comply with the MLA. You’ll also learn the differences between the Military Lending Act and the Servicemembers Civil Relief Act to ensure compliance with both.
HIGHLIGHTS
Which MLA requirements apply to your financial institution?
Which servicemembers and dependents are covered by the MLA?
What are the required disclosures and when must they be given?
How to qualify for the safe harbor provisions
Difference between the MLA and the SCRA
TAKE-AWAY TOOLKIT
Model form of MLA required disclosures
FDIC Compliance Examination Manual for the MLA
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance Officer, all lending staff, including loan officers, loan operations employees, credit administration personnel, managers, collectors, compliance officers, and attorneys.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, a partner with where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
(Recording + Free Digital Download) Procedural & Compliance Responsibilities of the Board Secretary
Email to order the Recording + Digital Download
In a dynamic industry involving corporate governance, compliance, and director liability, the role of board secretary is more than critical. Examiners routinely ask for, and conduct an in-depth review of board minutes as a part of their regular exam request memo. The minutes must be complete! Examiners (and potentially legal counsel) will scrutinize recordkeeping, the board secretary’s communication with directors/management, and the administration of corporate governance. What are the dos and don’ts of this important role? How can the board secretary be more effective? This session will provide the answers to these questions and more.
In addition, more and more board packages are delivered electronically via iPads and other tablets. What steps can be taken to mitigate risk regarding security and privacy? Best practices for this critical function will be addressed.
HIGHLIGHTS
List of annual policies, officer designations, and other items that need to go to the board
Communication with directors and management, before and after the meeting
Coverage of board and committee meetings – how the secretary’s role changes
Crafting the minutes and supporting documentation
Record retention requirements
Obtaining and maintaining annual documentation requirements (e.g., insider records, board training schedules, etc.)
E-package delivery – including privacy and IT issues and sample procedures
TAKE-AWAY TOOLKIT
Excel spreadsheet for policies and training that go to the board
Electronic media board package considerations and sample procedures
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Board secretaries, senior management, and directors.
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.
In a dynamic industry involving corporate governance, compliance, and director liability, the role of board secretary is more than critical. Examiners routinely ask for, and conduct an in-depth review of board minutes as a part of their regular exam request memo. The minutes must be complete! Examiners (and potentially legal counsel) will scrutinize recordkeeping, the board secretary’s communication with directors/management, and the administration of corporate governance. What are the dos and don’ts of this important role? How can the board secretary be more effective? This session will provide the answers to these questions and more.
In addition, more and more board packages are delivered electronically via iPads and other tablets. What steps can be taken to mitigate risk regarding security and privacy? Best practices for this critical function will be addressed.
HIGHLIGHTS
List of annual policies, officer designations, and other items that need to go to the board
Communication with directors and management, before and after the meeting
Coverage of board and committee meetings – how the secretary’s role changes
Crafting the minutes and supporting documentation
Record retention requirements
Obtaining and maintaining annual documentation requirements (e.g., insider records, board training schedules, etc.)
E-package delivery – including privacy and IT issues and sample procedures
TAKE-AWAY TOOLKIT
Excel spreadsheet for policies and training that go to the board
Electronic media board package considerations and sample procedures
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Board secretaries, senior management, and directors.
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.
(Recording + Free Digital Download) Qualifying Borrowers Using Personal Tax Returns Part 1: Schedules A, B, C & D
Email to order the Recording + Free Digital Download
Verifying income from self-employed borrowers can be tricky. Although the best place to find income is the borrower’s tax return, it only shows taxable income. Borrowers don’t repay debt with taxable incomes – they use cash flow. Overestimating income from a tax return can lead to approving a weak loan that could eventually cost your institution tens of thousands of dollars. Underestimating income can cause denial of good loans. With this process and the free software that is included, you will learn an easy, reliable process to convert a borrower’s personal tax return (Form 1040) into a cash flow statement.
This session is designed for consumer and commercial lenders and will cover the first page of the Form 1040: Schedule A (Itemized Deductions), Schedule B (Interest and Dividend Incomes), Schedule C (Sole Proprietorship Incomes), and Schedule D (Capital Gains and Losses). (Note: This method does not follow Fannie, Freddie, or QM rules used in mortgage lending.)
HIGHLIGHTS
Recurring versus nonrecurring incomes or loss
Qualifying and nonqualifying income from interest and dividends in Schedule B
Determine pass-through interest and dividend income from partnerships or S Corporations
Four forms of hidden income and one hidden expense in Schedule C
When to accept income from capital gains, installment sales, and other sales
TAKE-AWAY TOOLKIT
Free copy of Lenders Tax Analyzer© software
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS PART 2!
This program is the first of two in a series – watch for Qualifying Borrowers Using Personal Tax Returns Part 2: Schedules E & F on Tuesday, March 14, 2017
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Anyone in the lending area including chief lending officers, service representatives, sales staff, new accounts personnel, loan officers, loan underwriters, credit analysts, loan processors, branch managers, CEOs, and other key lending staff.
ABOUT THE PRESENTER – Tim Harrington, CPA, TEAM Resources, is President and has been a financial institution consultant for over 27 years. Tim has advised lenders on verifying income from tax returns since 1992, and consults with financial institutions nationwide on issues of strategy, profitability, and board governance. He speaks at nationwide conferences and has presented in Canada, Mexico, Puerto Rico, Jamaica, and the Virgin Islands. Tim is the author of the popular software, Lenders Tax Analyzer. In addition, his book “Eisenhower on Enlightened Leadership” has been used by management teams nationwide to improve leadership skills. He did his undergraduate studies at Gonzaga University and graduate studies at the University of Washington.
Verifying income from self-employed borrowers can be tricky. Although the best place to find income is the borrower’s tax return, it only shows taxable income. Borrowers don’t repay debt with taxable incomes – they use cash flow. Overestimating income from a tax return can lead to approving a weak loan that could eventually cost your institution tens of thousands of dollars. Underestimating income can cause denial of good loans. With this process and the free software that is included, you will learn an easy, reliable process to convert a borrower’s personal tax return (Form 1040) into a cash flow statement.
This session is designed for consumer and commercial lenders and will cover the first page of the Form 1040: Schedule A (Itemized Deductions), Schedule B (Interest and Dividend Incomes), Schedule C (Sole Proprietorship Incomes), and Schedule D (Capital Gains and Losses). (Note: This method does not follow Fannie, Freddie, or QM rules used in mortgage lending.)
HIGHLIGHTS
Recurring versus nonrecurring incomes or loss
Qualifying and nonqualifying income from interest and dividends in Schedule B
Determine pass-through interest and dividend income from partnerships or S Corporations
Four forms of hidden income and one hidden expense in Schedule C
When to accept income from capital gains, installment sales, and other sales
TAKE-AWAY TOOLKIT
Free copy of Lenders Tax Analyzer© software
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS PART 2!
This program is the first of two in a series – watch for Qualifying Borrowers Using Personal Tax Returns Part 2: Schedules E & F on Tuesday, March 14, 2017
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Anyone in the lending area including chief lending officers, service representatives, sales staff, new accounts personnel, loan officers, loan underwriters, credit analysts, loan processors, branch managers, CEOs, and other key lending staff.
ABOUT THE PRESENTER – Tim Harrington, CPA, TEAM Resources, is President and has been a financial institution consultant for over 27 years. Tim has advised lenders on verifying income from tax returns since 1992, and consults with financial institutions nationwide on issues of strategy, profitability, and board governance. He speaks at nationwide conferences and has presented in Canada, Mexico, Puerto Rico, Jamaica, and the Virgin Islands. Tim is the author of the popular software, Lenders Tax Analyzer. In addition, his book “Eisenhower on Enlightened Leadership” has been used by management teams nationwide to improve leadership skills. He did his undergraduate studies at Gonzaga University and graduate studies at the University of Washington.
(Recording + Free Digital Download) BSA Compliance Series: FinCEN’s CDD Rules & BSA Compliance: Why Preparing Now for the Fifth Pillar is Critical
Email to order the Recording + Digital Download
This webinar will address two issues regarding the fifth pillar of the new customer due diligence rules. First will be an overview of changes that mandate additional procedures to “understand the nature and purpose” of the legal entity relationship to develop a “reasonable” risk profile. The second will be how to conduct ongoing monitoring to identify and report suspicious transactions and, on a risk basis, maintain and update accountholder information. FinCEN provided ample lead time to navigate these substantial changes to policies, procedures, forms, and effective monitoring processes. Regulators will expect financial institutions to have an implementation plan well in advance of the May 11, 2018, effective date to meet these challenges.
HIGHLIGHTS
How to comply with the four core elements of the CDD rules
Customer identification and verification
Beneficial ownership identification and verification of a “legal entity”
Understand the nature and purpose of customer relationships to develop a customer risk profile
Ongoing monitoring for suspicious transactions, and, on a risk basis, maintaining and updating customer information
Documenting the two-prong test for beneficial ownership and control of a legal entity
What does the frontline and lending staff need to know?
How will BSA staff, operations, and the audit function support the new rules?
What new internal controls will be required?
Tips to identify suspicious activity, beginning with establishing an activity baseline at account opening
Four unique sources of risk for legal entity accounts, including terrorist financing, money laundering, business identity theft or fraud, and business account takeover
Events that may trigger an update to the risk profile for both loan and deposit accounts
TAKE-AWAY TOOLKIT
CDD checklists under the new rules
Risk profile template
Sample CDD policy
Procedures template for identifying and verifying beneficial owners
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? BSA officers, BSA personnel, deposit operations staff, loan operations employees, loan officers, risk managers, compliance officers, new accounts staff, and auditors.
ABOUT THE PRESENTER – Susan Costonis, Compliance Consulting and Training for FIs is a compliance consultant and trainer who began her career in 1978. She specializes in compliance management along with deposit and lending regulatory training. Susan has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real life examples.
This webinar will address two issues regarding the fifth pillar of the new customer due diligence rules. First will be an overview of changes that mandate additional procedures to “understand the nature and purpose” of the legal entity relationship to develop a “reasonable” risk profile. The second will be how to conduct ongoing monitoring to identify and report suspicious transactions and, on a risk basis, maintain and update accountholder information. FinCEN provided ample lead time to navigate these substantial changes to policies, procedures, forms, and effective monitoring processes. Regulators will expect financial institutions to have an implementation plan well in advance of the May 11, 2018, effective date to meet these challenges.
HIGHLIGHTS
How to comply with the four core elements of the CDD rules
Customer identification and verification
Beneficial ownership identification and verification of a “legal entity”
Understand the nature and purpose of customer relationships to develop a customer risk profile
Ongoing monitoring for suspicious transactions, and, on a risk basis, maintaining and updating customer information
Documenting the two-prong test for beneficial ownership and control of a legal entity
What does the frontline and lending staff need to know?
How will BSA staff, operations, and the audit function support the new rules?
What new internal controls will be required?
Tips to identify suspicious activity, beginning with establishing an activity baseline at account opening
Four unique sources of risk for legal entity accounts, including terrorist financing, money laundering, business identity theft or fraud, and business account takeover
Events that may trigger an update to the risk profile for both loan and deposit accounts
TAKE-AWAY TOOLKIT
CDD checklists under the new rules
Risk profile template
Sample CDD policy
Procedures template for identifying and verifying beneficial owners
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? BSA officers, BSA personnel, deposit operations staff, loan operations employees, loan officers, risk managers, compliance officers, new accounts staff, and auditors.
ABOUT THE PRESENTER – Susan Costonis, Compliance Consulting and Training for FIs is a compliance consultant and trainer who began her career in 1978. She specializes in compliance management along with deposit and lending regulatory training. Susan has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real life examples.
(Recording + Free Digital Download) Real Estate Series: Understanding TRID Tolerance Cures
Email to order the Recording + Digital Download
The CFPB’s TILA/RESPA Integrated Disclosure (TRID) requirements continue to cause confusion for mortgage lenders. Specifically, many mortgage lenders have lingering questions regarding the TRID tolerance levels and properly conducting the good faith analysis of fees and charges. This webinar will review mortgage lenders’ obligations under the TRID rules to track and monitor tolerance levels. The training will analyze the increased difficulty presented by situations where multiple loan estimates have been issued and a lender needs to determine which fees and charges to use when performing the good faith analysis. Lenders’ options and requirements for providing tolerance cures will also be addressed. Attendees will learn TRID tolerance levels, best practices for tracking fees and charges, and the required procedures for curing tolerances on the closing disclosure.
HIGHLIGHTS
Conducting the good faith analysis for tolerance violations
Examples of when a revised loan estimate can “reset” tolerance levels
Best practices for tracking revised disclosures and the appropriate fees for the good faith analysis
Providing tolerance cures via a lender credit on the closing disclosure
Post-consummation events triggering a tolerance cure and corrected closing disclosure
TAKE-AWAY TOOLKIT
Examples of tolerance violations and cure processes
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Mortgage lenders, compliance staff, and audit teams. Having representatives from each department will ensure everyone is on the same page regarding the TRID tolerance levels and required cures.
ABOUT THE PRESENTER – Steven Van Beek, Esq., NCCO, Howard & Howard Attorneys PLLC, an attorney where he concentrates his practice in the area of financial regulations. He has intimate knowledge of the operational issues facing financial institutions and the best practices they can follow to reduce compliance, strategic, and reputation risks. Prior to joining Howard & Howard, he served as the Vice President of Regulatory Compliance at the National Association of Federal Credit Unions (NAFCU). He received his Bachelor’s from Hope College and his J.D. from George Mason University School of Law and is a member of the American Bar Association.
The CFPB’s TILA/RESPA Integrated Disclosure (TRID) requirements continue to cause confusion for mortgage lenders. Specifically, many mortgage lenders have lingering questions regarding the TRID tolerance levels and properly conducting the good faith analysis of fees and charges. This webinar will review mortgage lenders’ obligations under the TRID rules to track and monitor tolerance levels. The training will analyze the increased difficulty presented by situations where multiple loan estimates have been issued and a lender needs to determine which fees and charges to use when performing the good faith analysis. Lenders’ options and requirements for providing tolerance cures will also be addressed. Attendees will learn TRID tolerance levels, best practices for tracking fees and charges, and the required procedures for curing tolerances on the closing disclosure.
HIGHLIGHTS
Conducting the good faith analysis for tolerance violations
Examples of when a revised loan estimate can “reset” tolerance levels
Best practices for tracking revised disclosures and the appropriate fees for the good faith analysis
Providing tolerance cures via a lender credit on the closing disclosure
Post-consummation events triggering a tolerance cure and corrected closing disclosure
TAKE-AWAY TOOLKIT
Examples of tolerance violations and cure processes
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Mortgage lenders, compliance staff, and audit teams. Having representatives from each department will ensure everyone is on the same page regarding the TRID tolerance levels and required cures.
ABOUT THE PRESENTER – Steven Van Beek, Esq., NCCO, Howard & Howard Attorneys PLLC, an attorney where he concentrates his practice in the area of financial regulations. He has intimate knowledge of the operational issues facing financial institutions and the best practices they can follow to reduce compliance, strategic, and reputation risks. Prior to joining Howard & Howard, he served as the Vice President of Regulatory Compliance at the National Association of Federal Credit Unions (NAFCU). He received his Bachelor’s from Hope College and his J.D. from George Mason University School of Law and is a member of the American Bar Association.
(Recording + Free Digital Download) The New World of Debt Collection: What Recent CFPB Actions Indicate About the Future of Regulations & Enforcement
Email to order the Recording + Free Digital Recording
These are not easy times for collection professionals. Complaints, litigation, and regulatory penalties negatively impact the ability to collect delinquent loans. Everyone understands the consumer protection focus of the CFPB. However, recent rulings are telegraphing the Bureau’s thoughts about debt collection generally and their plans for future regulations and enforcement actions. From collection agencies to banks, finance companies, and credit unions, the CFPB is issuing stern rulings and imposing hefty penalties.
This session will review recent regulatory actions under the Consumer Financial Protection Act and explain how unfair, deceptive, or abusive acts or practices (UDAAP) will continue to impact unprepared financial institutions. It is never a defense to say this is the way we have always done it. The risk of any questionable practices being detected has never been greater, so now is the perfect time to review your collection processes. Do you understand the severity of the collections storm on the horizon? Are you properly prepared to balance full compliance with maintaining an effective collection program?
HIGHLIGHTS
Important CFPB collections actions
UDAAP dos and don’ts
Difference between a false threat and a real promise
Effectively using account restrictions
Relaying the credit score implications of a collection action
Conducting a risk-based collections audit
TAKE-AWAY TOOLKIT
Regulatory guidance and resources
Risk-based collections audit matrix
Key policy implications
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Senior executives, directors, committee members, lending managers and staff, collections managers and staff, compliance personnel, auditors, and anyone involved with compliance and delinquent accounts.
ABOUT THE PRESENTER – David A. Reed, JD, Reed & Jolly, PLLC, attorney, author, consultant, and nationally-recognized speaker, is a partner in the law firm. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections. A former trial attorney and vice president and general counsel of a large credit union, David is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy. He also serves as editor of several industry manuals.
These are not easy times for collection professionals. Complaints, litigation, and regulatory penalties negatively impact the ability to collect delinquent loans. Everyone understands the consumer protection focus of the CFPB. However, recent rulings are telegraphing the Bureau’s thoughts about debt collection generally and their plans for future regulations and enforcement actions. From collection agencies to banks, finance companies, and credit unions, the CFPB is issuing stern rulings and imposing hefty penalties.
This session will review recent regulatory actions under the Consumer Financial Protection Act and explain how unfair, deceptive, or abusive acts or practices (UDAAP) will continue to impact unprepared financial institutions. It is never a defense to say this is the way we have always done it. The risk of any questionable practices being detected has never been greater, so now is the perfect time to review your collection processes. Do you understand the severity of the collections storm on the horizon? Are you properly prepared to balance full compliance with maintaining an effective collection program?
HIGHLIGHTS
Important CFPB collections actions
UDAAP dos and don’ts
Difference between a false threat and a real promise
Effectively using account restrictions
Relaying the credit score implications of a collection action
Conducting a risk-based collections audit
TAKE-AWAY TOOLKIT
Regulatory guidance and resources
Risk-based collections audit matrix
Key policy implications
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Senior executives, directors, committee members, lending managers and staff, collections managers and staff, compliance personnel, auditors, and anyone involved with compliance and delinquent accounts.
ABOUT THE PRESENTER – David A. Reed, JD, Reed & Jolly, PLLC, attorney, author, consultant, and nationally-recognized speaker, is a partner in the law firm. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections. A former trial attorney and vice president and general counsel of a large credit union, David is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy. He also serves as editor of several industry manuals.
(Recording + Free Digital Download) Regulation E Series: Handling Provisional Credit Under Reg E: Rules, Best Practices & FAQs
Email to order the Recording + Free Digital Recording
Regulation E sets forth the legal framework that requires your financial institution to investigate alleged unauthorized electronic fund transfers (EFTs) and to provide provisional credit to your accountholders within specific deadlines. Did you know your institution is obligated to provide provisional credit even though the consumer won’t file a police report or otherwise cooperate with you? Conversely, did you know you aren’t required to provide provisional credit if the consumer won’t sign a simple written statement regarding the alleged unauthorized EFT? These nuances and other unique requirements of Reg E can be confusing. This webinar will explain how to properly handle your institution’s responsibilities to investigate alleged unauthorized EFTs and provide provisional credit.
HIGHLIGHTS
Reg E investigation best practices
Circumstances when provisional credit must be provided to accountholders
What can and can’t be required of accountholders before giving provisional credit
Deadlines for completing the investigation and providing provisional credit
Determining the proper amount of provisional credit
TAKE-AWAY TOOLKIT
Detailed sample of investigation procedures, including specific deadlines
Easy-to-follow matrix to determine the amount of provisional credit
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Deposit personnel, tellers, service representatives, new accounts staff, account officers, managers, auditors, and compliance personnel.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, is a partner with where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
Regulation E sets forth the legal framework that requires your financial institution to investigate alleged unauthorized electronic fund transfers (EFTs) and to provide provisional credit to your accountholders within specific deadlines. Did you know your institution is obligated to provide provisional credit even though the consumer won’t file a police report or otherwise cooperate with you? Conversely, did you know you aren’t required to provide provisional credit if the consumer won’t sign a simple written statement regarding the alleged unauthorized EFT? These nuances and other unique requirements of Reg E can be confusing. This webinar will explain how to properly handle your institution’s responsibilities to investigate alleged unauthorized EFTs and provide provisional credit.
HIGHLIGHTS
Reg E investigation best practices
Circumstances when provisional credit must be provided to accountholders
What can and can’t be required of accountholders before giving provisional credit
Deadlines for completing the investigation and providing provisional credit
Determining the proper amount of provisional credit
TAKE-AWAY TOOLKIT
Detailed sample of investigation procedures, including specific deadlines
Easy-to-follow matrix to determine the amount of provisional credit
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Deposit personnel, tellers, service representatives, new accounts staff, account officers, managers, auditors, and compliance personnel.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, is a partner with where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
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