Showing posts with label CSRs. Show all posts
Showing posts with label CSRs. Show all posts

(ON DEMAND) Top 10 IRA Issues: Compliance, Reporting, Death & Distributions

Email to Order the Recording + Free Digital Download

Join us for a lively presentation that will provide important, timely information to avoid the most common pitfalls associated with owning or administering IRA accounts. This webinar will review recurring areas of noncompliance and provide the information needed to stay on track. This session will benefit both new and experienced IRA professionals, in addition to others who want valuable knowledge on key IRA issues. After this session, you will know how to handle IRA situations that arise daily.

HIGHLIGHTS
Common mistakes and misunderstandings regarding IRA beneficiary distributions
IRA custodial requirements versus best practices
Avoiding costly mistakes when handling IRA rollovers
One big advantage of inherited (beneficiary) IRA rollovers from employer retirement plans
Responsibilities for calculating and reporting IRA required minimum distributions
Key areas of reporting and administrative noncompliance
The most often reported IRS Form 1099-R distribution code errors
Importance of understanding your IRA plan agreement default options – not all IRA documents are created equally
Review of IRA questions

TAKE-AWAY TOOLKIT
Reference charts with quick answers to frequently asked and difficult questions
Employee training log
Quiz you can administer to measure staff learning and a separate answer key

DON’T MISS THIS RELATED RECORDED WEBINAR!
IRA Conversions & Recharacterizations: Understanding Requirements & Avoiding Errors
Held Tuesday, August 30, 2016.
You can order a recording of the live webinar, with a free digital download.

Attendance verification for CE credits provided upon request.

WHO SHOULD ATTEND? Customer service representatives and to individuals who have IRA operational, compliance, or reporting responsibilities. In addition, this session will also give management a solid understanding and appreciation of how to best handle many common and tricky issues to ensure a smooth IRA program.

ABOUT THE PRESENTER – Frank J. LaLoggia, LaLoggia Consulting, Inc., President, Rochester, New York, a pension and financial consulting firm that assists financial organizations with ongoing support in the creation, development, and marketing of their retirement plans and financial-services offerings. Nationally renowned, Frank coordinates and conducts pension and financial seminars and training programs throughout the United States, including in-house IRA, HSA, and employer retirement plan training. With over 35 years’ experience in employee benefits, and always in demand, his client list is impressive. He has assisted many leading financial organizations in the pension and financial services industries. Frank has achieved the designation of Deferred Compensation Specialist through Northeastern University’s Center for Continuing Education and The National Retirement Plans Training Conference.

(ON DEMAND) Recognizing & Responding to Elder Fraud: What Every Staff Member Should Know

Email to Order the Recording + Free Digital Download

Elder fraud will be the fastest growing crime in the next ten years. The reason is simple: baby boomers are aging and criminals consider them the new hunting ground. The abuser is most likely a family member or caregiver who has worked with senior citizens in a previous job. If an abuser is successful in depleting a victim’s account, your financial institution may become involved in litigation.

This webinar will cover the warning signs and provide practical hands-on training methods that have worked for other financial institutions. The focus will be on the types of transactions that allow abusers to gain financial control over senior citizens. This illuminating session will include examples and best practices. Learn how to protect accountholders using simple techniques to handle these difficult situations. This program can be used to train your staff how to identify, evaluate, and report the problem to management.

HIGHLIGHTS
How to work with Adult Protective Services
Understand how easily the elderly can be compromised and why
Techniques criminals use to identify victims
What law enforcement needs to accept a senior citizen case
Why women ages 80-90 are the most likely victims
The one website to use for any type of elder fraud problem

TAKE-AWAY TOOLKIT
Security tips for elder fraud
Incident report for elder fraud
Web resources for elder abuse
FinCEN Advisory FIN-2011-A003
Employee training log
Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

WHO SHOULD ATTEND? Frontline staff, customer service representatives, risk management staff, compliance officers, security officers, senior management, and anyone working to combat elder fraud.

ABOUT THE PRESENTER – Barry Thompson, CRCM, Thompson Consulting Group, LLC, is an international speaker, trainer, consultant, and writer. He is a security and compliance “guru” for a leading national training organization and regularly presents security conferences for trade groups.  Barry is recognized worldwide, presenting in Brussels, Belgium to European bankers on internal fraud; at the United Nations on identity theft; and to Japanese bankers on bank security. Barry has worked in the financial services industry for over three decades, and has held the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He has handled over 900 security cases and has been involved with investigations and prosecutions at the federal, state, and local levels. Barry is the author of “101 Security Tips for the Beginning Security Officer.”