Showing posts with label Security. Show all posts
Showing posts with label Security. Show all posts

(ON DEMAND) Recognizing & Responding to Elder Fraud: What Every Staff Member Should Know

Email to Order the Recording + Free Digital Download

Elder fraud will be the fastest growing crime in the next ten years. The reason is simple: baby boomers are aging and criminals consider them the new hunting ground. The abuser is most likely a family member or caregiver who has worked with senior citizens in a previous job. If an abuser is successful in depleting a victim’s account, your financial institution may become involved in litigation.

This webinar will cover the warning signs and provide practical hands-on training methods that have worked for other financial institutions. The focus will be on the types of transactions that allow abusers to gain financial control over senior citizens. This illuminating session will include examples and best practices. Learn how to protect accountholders using simple techniques to handle these difficult situations. This program can be used to train your staff how to identify, evaluate, and report the problem to management.

HIGHLIGHTS
How to work with Adult Protective Services
Understand how easily the elderly can be compromised and why
Techniques criminals use to identify victims
What law enforcement needs to accept a senior citizen case
Why women ages 80-90 are the most likely victims
The one website to use for any type of elder fraud problem

TAKE-AWAY TOOLKIT
Security tips for elder fraud
Incident report for elder fraud
Web resources for elder abuse
FinCEN Advisory FIN-2011-A003
Employee training log
Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

WHO SHOULD ATTEND? Frontline staff, customer service representatives, risk management staff, compliance officers, security officers, senior management, and anyone working to combat elder fraud.

ABOUT THE PRESENTER – Barry Thompson, CRCM, Thompson Consulting Group, LLC, is an international speaker, trainer, consultant, and writer. He is a security and compliance “guru” for a leading national training organization and regularly presents security conferences for trade groups.  Barry is recognized worldwide, presenting in Brussels, Belgium to European bankers on internal fraud; at the United Nations on identity theft; and to Japanese bankers on bank security. Barry has worked in the financial services industry for over three decades, and has held the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He has handled over 900 security cases and has been involved with investigations and prosecutions at the federal, state, and local levels. Barry is the author of “101 Security Tips for the Beginning Security Officer.”

(ON DEMAND) React, Escape, Survive: Preparing Your Institution & Staff for an Active-Shooter Incident

AVAILABLE ONLY VIA RECORDED WEBINAR + FREE DIGITAL DOWNLOAD

Active-shooter incidents have become more and more common.  They seem to occur monthly.  Your financial institution takes proactive measures to train staff for robberies, but very few businesses provide the training and tools for staff to survive an active-shooter situation.

When seconds count… what’s your plan?  One minute it’s business as usual, and the next a shooter is inflicting death and destruction at your financial institution.  He’s not a robber – but he may be mentally ill, seeking revenge for a perceived wrong, targeting an employee in a relationship gone bad, or a terrorist lashing out against the financial establishment.  IT DOESN’T MATTER!  When you hear gun shots and lives are at stake – what are you going to do?

Preparation is the key.  Studies have shown that when a disaster strikes, survivors are the ones who prepared in advance and learned what to do before, during, and after a critical incident.  This program will teach you how to prevent and proactively identify dangerous situations.  It will provide a step-by-step action plan for security officers and management and provide all employees the training needed to react, escape, and survive an active-shooter incident.

This must-attend, special presentation will be taught by a former Secret Service Special Agent and contains video simulations that include powerful, realistic demonstrations. 

HIGHLIGHTS
OSHA’s requirements for a “Safe Workplace”
Proactive measures
Employee applications/interviews
Security is everyone’s responsibility
Employee assistance programs
Preventing violence
Recognizing and reporting suspicious behavior
R.E.A.L. (React, Evaluate, Act, Live) training for all staff
The survivor mindset
Security officer/management exercises to ensure a solid plan
Steps to take and what to expect after the incident

TAKE-AWAY TOOLKIT
Tools for all staff
List of warning signs
Post-incident checklist
Security officer/management tools
Pre-attack checklist
Steps to facilitate your post-incidence response
Sample employee assistance program (EAP) checklist
Employee training log

WHO SHOULD ATTEND? EVERYONE at your institution, PLUS their families!  Much of the information applies equally to workplaces, movie theaters, airports, train stations, and your favorite restaurants.  An active-shooter attack can happen anytime, anywhere – everyone must remain vigilant!

ABOUT THE PRESENTER – William Gage, Countermeasure Consulting Group LLC, is an experienced, award-winning law enforcement professional who recently returned to local law enforcement with the Leesburg, VA Police Department after a 12-year career as a Special Agent with the Secret Service.  While with the Secret Service, Bill received numerous awards for investigative and protective excellence.  He has participated in hundreds of protective missions, and has done numerous foreign and domestic foreign protective advances for the President, Vice-President, and others.  These included missions to Iraq and Afghanistan.  In addition, he served as the Lead Tactical Advance Agent for numerous National Special Security Events, and served as a Team Leader on the elite Counter Assault Team (CAT) focusing on active-shooter response, threat suppression, and planning at the White House and other U.S. Government functions and facilities.   Through his elite tactical training with the Secret Service and his experience and insights gained by personally analyzing the scenes of the tragic events such as Sandy Hook Elementary and the Aurora, CO movie theater, Bill stands alone as an expert in the field of active-shooter mitigation. Prior to joining the Secret Service, Bill was a police, SWAT, and bike officer in Leesburg, Virginia.  He was selected to overhaul the Loudoun VA County active-shooter response protocols and train over 1,000 first responders.  Bill holds a Bachelor’s from the Virginia Military Institute and Master’s from Boston University.  He has written numerous articles and has appeared on CNN and CSPAN.