Email to Order Archived Webinar!
Accurate and timely risk grading of commercial credits is a crucial component of any commercial lender’s credit risk management. Examiners’ and loan reviewers’ evaluations of a bank’s ability to assess and manage its credit risk are heavily influenced by the bank’s commercial loan-grading process and outcomes. This webinar will address issues important to implementing and maintaining an effective commercial loan-grading system. Topics will include the objectives of assigning risk grades to credits, considerations for defining a bank’s grading scale, and factors to consider when assigning risk grades. This webinar will also address ways to use risk grades to enhance overall credit risk management, including the role risk grades can play in developing an ALLL methodology that will be consistent with the requirements of the upcoming current expected credit loss (CECL) model.
HIGHLIGHTS
Considerations for the design of risk-rating scales and grade definitions
Guiding principles for effective use of a risk-grading matrix
How to effectively use subjective criteria in risk-grade assignment
Tips measuring the cash flow component of the risk grade
What measure of cash flow to grade on?
Should borrower or global cash flow be considered?
What examiners look for when evaluating commercial loan grading and its impact on overall credit risk management
The role risk grades can play in a CECL-appropriate ALLL methodology and in stress testing exercises
TAKE-AWAY TOOLKIT
Manual covering the material addressed during the presentation
List of helpful questions when evaluating the effectiveness of your risk-grading system
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Chief Credit Officers, risk managers, loan officers, credit analysts, and anyone involved in assigning, validating, or working with commercial loan grades.
ABOUT THE PRESENTER – Tommy Troyer, Young & Associates, Inc., manages the loan review function. In addition to assisting clients with loan reviews, he performs ALLL reviews, credit process reviews, and various other lending-related services. He also helps to develop and present seminars and webinars related to credit risk management. Tommy joined Young & Associates, Inc. from the Bank Supervision Group at the Federal Reserve Bank of New York, where he focused on credit risk management practices at supervised institutions. His work focused on the ALLL, stress testing, and risk monitoring and reporting practices. Prior to his time in bank supervision, Tommy worked in the Federal Reserve Bank of New York’s Research Group. Tommy holds a Bachelor’s in Economics from Wittenberg University.
Showing posts with label July. Show all posts
Showing posts with label July. Show all posts
(ON DEMAND) Risks & Precautions for Endorsements & Other Negotiable Instruments
Email to Order Archived Webinar!
Before taking checks for deposit, there are certain things staff must know – such as whether the check is properly payable when presented, who is allowed to endorse it (especially if it is not payable to a natural person), whether the check can be deposited into the account intended, how to endorse checks with missing endorsements, etc. This webinar will address all of the issues surrounding the institution and depositor’s liability regarding negotiable instruments. It will cover proper payees, stop payments, the difference between cashier’s and teller’s checks, permissible check holds, liability for incomplete instruments, unauthorized signatures, forged endorsements, and everything in between.
HIGHLIGHTS
Where should a check payable to a trust or estate be deposited?
Are we allowed to place a longer hold on a check if we suspect it may be a fraudulent item?
Who bears the loss on an item with a forged endorsement? What about an item with a forged signature?
Is there any liability for putting a Social Security check into the representative payee’s personal account?
What are the requirements for accepting a stop payment?
TAKE-AWAY TOOLKIT
Chart of proper endorsements
Check hold cheat sheet
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
Clarifying Signature Card Confusion for Personal & Business Accounts: Compliance, Account Titling & Ownership on Thursday, September 29, 2016
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Tellers, teller supervisors, fraud department staff, compliance professionals, and anyone handling consumer complaints regarding check handling.
ABOUT THE PRESENTER – Mary-Lou Heighes, Compliance Plus, Inc., President and founder, which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country. Involved with financial institutions since 1989, Mary-Lou has over 20 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.
Before taking checks for deposit, there are certain things staff must know – such as whether the check is properly payable when presented, who is allowed to endorse it (especially if it is not payable to a natural person), whether the check can be deposited into the account intended, how to endorse checks with missing endorsements, etc. This webinar will address all of the issues surrounding the institution and depositor’s liability regarding negotiable instruments. It will cover proper payees, stop payments, the difference between cashier’s and teller’s checks, permissible check holds, liability for incomplete instruments, unauthorized signatures, forged endorsements, and everything in between.
HIGHLIGHTS
Where should a check payable to a trust or estate be deposited?
Are we allowed to place a longer hold on a check if we suspect it may be a fraudulent item?
Who bears the loss on an item with a forged endorsement? What about an item with a forged signature?
Is there any liability for putting a Social Security check into the representative payee’s personal account?
What are the requirements for accepting a stop payment?
TAKE-AWAY TOOLKIT
Chart of proper endorsements
Check hold cheat sheet
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
Clarifying Signature Card Confusion for Personal & Business Accounts: Compliance, Account Titling & Ownership on Thursday, September 29, 2016
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Tellers, teller supervisors, fraud department staff, compliance professionals, and anyone handling consumer complaints regarding check handling.
ABOUT THE PRESENTER – Mary-Lou Heighes, Compliance Plus, Inc., President and founder, which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country. Involved with financial institutions since 1989, Mary-Lou has over 20 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.
(ON DEMAND) Understanding Letters of Credit: Rules, Responsibilities & Liabilities
Email to Order Archived Webinar!
Letters of credit have been around for many years, but they remain a mystery to many financial institutions. Commercial letters of credit are commonly used to facilitate a purchase and sale transaction and generally are intended to be drawn on, while standby letters of credit are commonly used as back-up security that is rarely intended to be drawn on.
More recently, letters of credit are being used as a substitute for surety bonds, workers’ compensation insurance, construction contract bonding, governmental licenses, purchase price holdbacks, and environmental cleanup obligations. There is substantial liability and risk to financial institutions which issue letters of credit. This webinar will address the general rules under UCC Article 5 regarding all letters of credit, the Uniform Customs and Practice for Documentary Credits UCP 600 governing commercial letters of credit, and the International Standby Practices ISP 98 governing standby letters of credit.
HIGHLIGHTS
Overview of the parties involved in a letter-of-credit transaction
Responsibilities and liabilities of each entity associated with letters of credit
Comparison of commercial letters of credit versus standby letters of credit
Comparison of documentary letters of credit versus non-documentary letters of credit
Reimbursement agreements as replacements for “dummy” notes
Review of the rules under UCP 600, the ISP 98, and UCC Article 5
Recommended policies and procedures for issuing and accepting letters of credit
TAKE-AWAY TOOLKIT
Sample letter-of-credit policy
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Staff who needs to understand letters of credit and proper handling of letters-of-credit transactions. It is directed to staff involved in issuing, underwriting, processing, or accepting letters of credit.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, a partner where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
Letters of credit have been around for many years, but they remain a mystery to many financial institutions. Commercial letters of credit are commonly used to facilitate a purchase and sale transaction and generally are intended to be drawn on, while standby letters of credit are commonly used as back-up security that is rarely intended to be drawn on.
More recently, letters of credit are being used as a substitute for surety bonds, workers’ compensation insurance, construction contract bonding, governmental licenses, purchase price holdbacks, and environmental cleanup obligations. There is substantial liability and risk to financial institutions which issue letters of credit. This webinar will address the general rules under UCC Article 5 regarding all letters of credit, the Uniform Customs and Practice for Documentary Credits UCP 600 governing commercial letters of credit, and the International Standby Practices ISP 98 governing standby letters of credit.
HIGHLIGHTS
Overview of the parties involved in a letter-of-credit transaction
Responsibilities and liabilities of each entity associated with letters of credit
Comparison of commercial letters of credit versus standby letters of credit
Comparison of documentary letters of credit versus non-documentary letters of credit
Reimbursement agreements as replacements for “dummy” notes
Review of the rules under UCP 600, the ISP 98, and UCC Article 5
Recommended policies and procedures for issuing and accepting letters of credit
TAKE-AWAY TOOLKIT
Sample letter-of-credit policy
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Staff who needs to understand letters of credit and proper handling of letters-of-credit transactions. It is directed to staff involved in issuing, underwriting, processing, or accepting letters of credit.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, a partner where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
(ON DEMAND) Debt Collection Series: Advanced Collection Concepts, Compliance & Risks
Email to Order Archived Webinar!
Which operational area of your institution is most likely to drive a borrower into the arms of a consumer rights attorney? Collections! What are you doing to manage the many hidden compliance risks in your collections area while also maximizing recoveries? The collections function is not just about dialing for dollars and repossessing collateral. The collections area is at the crossroads of account services and back-office operations. You need to know the risks and opportunities that present themselves. Is your collections department ready to help both the borrower and the institution weather the storm? From dealing with staff, to delinquent borrowers, to attorneys, to the board and senior management, the collections manager’s job is becoming more difficult all the time. Collections is not just about the delinquency ratio. Attend this webinar and be prepared!
HIGHLIGHTS
Creating a holistic view of collections
Understanding the compliance risk in collections
Methods to balance risk and recoveries
Identifying the most common collections landmines
Best practices to avoid costly compliance violations and maximize recoveries
TAKE-AWAY TOOLKIT
Sample collections inventory
Sample collections risk assessment
Resource guide for collections compliance
Recent regulatory guidance
Basic collections audit and quality assurance program requirements
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Executives, collections managers, collectors, compliance officers, internal auditors, lending staff, vendor oversight personnel, and others involved with collections and compliance.
ABOUT THE PRESENTER – David A. Reed, JD, Reed & Jolly, PLLC, attorney, author, consultant, and nationally-recognized speaker, and a partner in the law firm. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections. A former trial attorney and vice president and general counsel of a large credit union, David is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy. He also serves as editor of several industry manuals.
Which operational area of your institution is most likely to drive a borrower into the arms of a consumer rights attorney? Collections! What are you doing to manage the many hidden compliance risks in your collections area while also maximizing recoveries? The collections function is not just about dialing for dollars and repossessing collateral. The collections area is at the crossroads of account services and back-office operations. You need to know the risks and opportunities that present themselves. Is your collections department ready to help both the borrower and the institution weather the storm? From dealing with staff, to delinquent borrowers, to attorneys, to the board and senior management, the collections manager’s job is becoming more difficult all the time. Collections is not just about the delinquency ratio. Attend this webinar and be prepared!
HIGHLIGHTS
Creating a holistic view of collections
Understanding the compliance risk in collections
Methods to balance risk and recoveries
Identifying the most common collections landmines
Best practices to avoid costly compliance violations and maximize recoveries
TAKE-AWAY TOOLKIT
Sample collections inventory
Sample collections risk assessment
Resource guide for collections compliance
Recent regulatory guidance
Basic collections audit and quality assurance program requirements
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Executives, collections managers, collectors, compliance officers, internal auditors, lending staff, vendor oversight personnel, and others involved with collections and compliance.
ABOUT THE PRESENTER – David A. Reed, JD, Reed & Jolly, PLLC, attorney, author, consultant, and nationally-recognized speaker, and a partner in the law firm. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections. A former trial attorney and vice president and general counsel of a large credit union, David is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy. He also serves as editor of several industry manuals.
(ON DEMAND) Countdown to Same-Day ACH: Deadline September 23, 2016
Email to Order the Archived Webinar!
The clock is ticking! The final countdown to the September 23rd same-day ACH implementation is nearing. This webinar will provide tools to ensure you are totally prepared. Join us to review the top five issues your institution needs to know. You’ll leave with implementation considerations, action items, and follow-up questions for your internal staff and processor to guarantee success in a same-day ACH environment.
HIGHLIGHTS
Effect of additional ACH settlement windows
Funds availability requirements and what they mean to RDFIs, ODFIs, originators, and receivers
Importance of the effective entry date
Procedures for handling same-day ACH exception items, including returns
Pinpoint final questions and tasks for your processor
TAKE-AWAY TOOLKIT
Same-day ACH to-do list
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED ARCHIVED WEBINAR!
Developing Your Same-Day ACH Game Plan
Held on Thursday, March 24, 2016.
You can order an archive of the live webinar, complete with handout materials.
This course is eligible for 1.8 AAP credits.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? ACH operations and audit/compliance staff.
ABOUT THE PRESENTER – Shelly Simpson, AAP, EPCOR, joined EPCOR in 2005, following an 11-year career with the Federal Reserve Bank of Kansas City. As EPCOR’s Director of Certifications & Continuing Education, she designs and conducts education programs in support of ACH, cards and checks to over 2,300 financial institutions and corporate members. Shelly presents at regional and national industry conferences as an ACH payments expert and received her Accredited ACH Professional designation in October 2006. She has participated in several NACHA workgroups and committees, including the AAP Blue Ribbon Panel and NACHA’s Rules Enforcement Panel. Shelly holds a Bachelor’s in Business Education.
The clock is ticking! The final countdown to the September 23rd same-day ACH implementation is nearing. This webinar will provide tools to ensure you are totally prepared. Join us to review the top five issues your institution needs to know. You’ll leave with implementation considerations, action items, and follow-up questions for your internal staff and processor to guarantee success in a same-day ACH environment.
HIGHLIGHTS
Effect of additional ACH settlement windows
Funds availability requirements and what they mean to RDFIs, ODFIs, originators, and receivers
Importance of the effective entry date
Procedures for handling same-day ACH exception items, including returns
Pinpoint final questions and tasks for your processor
TAKE-AWAY TOOLKIT
Same-day ACH to-do list
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED ARCHIVED WEBINAR!
Developing Your Same-Day ACH Game Plan
Held on Thursday, March 24, 2016.
You can order an archive of the live webinar, complete with handout materials.
This course is eligible for 1.8 AAP credits.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? ACH operations and audit/compliance staff.
ABOUT THE PRESENTER – Shelly Simpson, AAP, EPCOR, joined EPCOR in 2005, following an 11-year career with the Federal Reserve Bank of Kansas City. As EPCOR’s Director of Certifications & Continuing Education, she designs and conducts education programs in support of ACH, cards and checks to over 2,300 financial institutions and corporate members. Shelly presents at regional and national industry conferences as an ACH payments expert and received her Accredited ACH Professional designation in October 2006. She has participated in several NACHA workgroups and committees, including the AAP Blue Ribbon Panel and NACHA’s Rules Enforcement Panel. Shelly holds a Bachelor’s in Business Education.
(ON DEMAND) Analyzing & Managing Escrow Accounts for Overages, Deficiencies & Delinquencies
Email to Order Archived Webinar!
Getting escrow compliance right is very important to the borrower, your institution, and examiners. Especially with the new escrow requirements for flood insurance premiums in effect. Compliance requirements include initial analysis and disclosure, annual disclosures, recordkeeping, and more. In addition, RESPA, TILA, and flood compliance regulations all address when escrow is required. And now examiners are scrutinizing your procedures for shortages, surpluses, and deficiencies. It can all get quite confusing!
This webinar will review the entire escrow compliance process and reveal common errors and examiner citations and “hot buttons.” Checklists will be provided to assist with escrow requirements and to ensure your disclosures and statements are complete, compliant, and correct.
NOTE: The manual will be provided in procedural language so you will have a template to write or enhance your own escrow procedures.
HIGHLIGHTS
When escrow applies under RESPA, TILA (for high-priced mortgages), and flood insurance rules (including the new escrow requirements for flood)
Initial analysis for proper escrow amounts
How to disclose escrow on the new TRID documents?
Requirements for initial disclosure as well as annual and short-year statements
Handling shortages, surpluses, or deficiencies
TAKE-AWAY TOOLKIT
Audit procedures for escrow requirements.
Sample checklists to test the content of your disclosures
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, lending operations personnel, and auditors.
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.
Getting escrow compliance right is very important to the borrower, your institution, and examiners. Especially with the new escrow requirements for flood insurance premiums in effect. Compliance requirements include initial analysis and disclosure, annual disclosures, recordkeeping, and more. In addition, RESPA, TILA, and flood compliance regulations all address when escrow is required. And now examiners are scrutinizing your procedures for shortages, surpluses, and deficiencies. It can all get quite confusing!
This webinar will review the entire escrow compliance process and reveal common errors and examiner citations and “hot buttons.” Checklists will be provided to assist with escrow requirements and to ensure your disclosures and statements are complete, compliant, and correct.
NOTE: The manual will be provided in procedural language so you will have a template to write or enhance your own escrow procedures.
HIGHLIGHTS
When escrow applies under RESPA, TILA (for high-priced mortgages), and flood insurance rules (including the new escrow requirements for flood)
Initial analysis for proper escrow amounts
How to disclose escrow on the new TRID documents?
Requirements for initial disclosure as well as annual and short-year statements
Handling shortages, surpluses, or deficiencies
TAKE-AWAY TOOLKIT
Audit procedures for escrow requirements.
Sample checklists to test the content of your disclosures
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, lending operations personnel, and auditors.
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.
(ON DEMAND) New FFIEC Guidance on Mobile Financial Services: Evolving Delivery Channels vs. Risk Management Expectations
Email to Order Archived Webinar!
In April 2016, the FFIEC revised their IT Examination Handbook for Retail Payment Systems with the introduction of the new Appendix E: Mobile Financial Services. State and federal regulatory agencies and your internal auditors are almost certainly revising their audit scopes based on this new guidance. As such, expect your next electronic banking or information security audit to include an enterprise-wide risk management review to measure how effectively you manage and mitigate evolving mobile channel risks. This webinar will provide best-practice implementation guidance to flatten the regulatory expectation curve in establishing clear internal control risk assessment protocols to identify, measure, mitigate, and monitor these evolving mobile delivery channel risks.
HIGHLIGHTS
Overview and high-level breakdown of FFIEC’s IT Examination Handbook for Retail Payment Systems
Purpose, scope, and background of Retail Payment Systems new Appendix E: Mobile Financial Services
Definition of mobile financial services and evolution of multifactor approach to risk mitigation
The seven objectives of the Mobile Financial Services’ [Audit] Work-Program to identify your institution’s inherent mobile financial services risks measured against the adequacy of your internal and/or third-party controls
TAKE-AWAY TOOLKIT
Link to Retail Payment Systems new Appendix E: Mobile Financial Services
Sample mobile financial services risk assessment templates
Multifactor risk assessment template
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Electronic processing/information technology/information security personnel, as well as auditors, compliance staff, risk personnel, board members, and audit committee members.
ABOUT THE PRESENTER – Brian Vitale, NCCO, CAMS-Audit, Compliance Advisory Services, earned his Political Science degree from North Central College in 1996 and an MBA from the University of Notre Dame in 2014. Brian was recruited by the National Security Division of the FBI where he specialized in counterterrorism and foreign counterintelligence. In addition, he is a decorated veteran who served in Guantanamo Bay, Cuba in the early 1990s. Subsequent to the FBI, Brian spent many years in banking and finance where his skills led him to the field of Global Operational Risk Management. He has over twenty years of banking, finance, and investigative experience. In July 2011, Brian joined a community financial institution and currently serves as their chief risk and compliance officer. He speaks nationally on BSA, anti-money laundering, enterprise risk management, cybersecurity, and strategy.
In April 2016, the FFIEC revised their IT Examination Handbook for Retail Payment Systems with the introduction of the new Appendix E: Mobile Financial Services. State and federal regulatory agencies and your internal auditors are almost certainly revising their audit scopes based on this new guidance. As such, expect your next electronic banking or information security audit to include an enterprise-wide risk management review to measure how effectively you manage and mitigate evolving mobile channel risks. This webinar will provide best-practice implementation guidance to flatten the regulatory expectation curve in establishing clear internal control risk assessment protocols to identify, measure, mitigate, and monitor these evolving mobile delivery channel risks.
HIGHLIGHTS
Overview and high-level breakdown of FFIEC’s IT Examination Handbook for Retail Payment Systems
Purpose, scope, and background of Retail Payment Systems new Appendix E: Mobile Financial Services
Definition of mobile financial services and evolution of multifactor approach to risk mitigation
The seven objectives of the Mobile Financial Services’ [Audit] Work-Program to identify your institution’s inherent mobile financial services risks measured against the adequacy of your internal and/or third-party controls
TAKE-AWAY TOOLKIT
Link to Retail Payment Systems new Appendix E: Mobile Financial Services
Sample mobile financial services risk assessment templates
Multifactor risk assessment template
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Electronic processing/information technology/information security personnel, as well as auditors, compliance staff, risk personnel, board members, and audit committee members.
ABOUT THE PRESENTER – Brian Vitale, NCCO, CAMS-Audit, Compliance Advisory Services, earned his Political Science degree from North Central College in 1996 and an MBA from the University of Notre Dame in 2014. Brian was recruited by the National Security Division of the FBI where he specialized in counterterrorism and foreign counterintelligence. In addition, he is a decorated veteran who served in Guantanamo Bay, Cuba in the early 1990s. Subsequent to the FBI, Brian spent many years in banking and finance where his skills led him to the field of Global Operational Risk Management. He has over twenty years of banking, finance, and investigative experience. In July 2011, Brian joined a community financial institution and currently serves as their chief risk and compliance officer. He speaks nationally on BSA, anti-money laundering, enterprise risk management, cybersecurity, and strategy.
(ON DEMAND) Director Series: Morning Board Oversight & Responsibility for ACH Risk
Email to Order Archived Webinar!
The board and senior management are responsible for ensuring the institution's internal controls operate effectively. One important element of an effective internal control system is oversight of ACH risk management. That said, lack of board oversight is the number one ACH and RDC risk assessment finding. This session will help the board understand the risks associated with ACH and RDC origination and what regulators look for regarding board involvement. Learn about the reports you should be seeing and how to ensure the board is taking appropriate action to address gaps. In addition, this session will address new risks for same-day ACH and cyber security.
HIGHLIGHTS
Risks associated with same-day ACH
Level of cyber security knowledge
Sample board reports
Sample risk assessment and ratings
Level of knowledge for remote deposit capture (RDC) and mobile RDC
TAKE-AWAY TOOLKIT
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
This course is eligible for 1.8 AAP credits.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Directors, presidents, senior staff, and compliance personnel.
ABOUT THE PRESENTER – Mary Gilmeister, AAP, NCP, PAR/WACHA, has been the President of WACHA (The Premier Payments Resource) for 20 years and is also President of Payment Advisory Resource (PAR) a subsidiary of WACHA. An accredited ACH Professional and a National Check Professional, Mary has served on the NACHA (National ACH Association) Marketing Committee and the NACHA Board of Directors. She chaired a Nationwide Direct Deposit Campaign in 1998 and participated on the Federal Debt Collection Improvement Act of 1996. Mary also serves on several NACHA committees and on the Board for the National Check Certification Program.
Mary has 25 years’ experience in the financial industry. She has worked as a branch manager, cash management officer, operations manager, and training coordinator. She speaks at conferences nationwide including the NACHA conference, and trains state and federal examiners.
The board and senior management are responsible for ensuring the institution's internal controls operate effectively. One important element of an effective internal control system is oversight of ACH risk management. That said, lack of board oversight is the number one ACH and RDC risk assessment finding. This session will help the board understand the risks associated with ACH and RDC origination and what regulators look for regarding board involvement. Learn about the reports you should be seeing and how to ensure the board is taking appropriate action to address gaps. In addition, this session will address new risks for same-day ACH and cyber security.
HIGHLIGHTS
Risks associated with same-day ACH
Level of cyber security knowledge
Sample board reports
Sample risk assessment and ratings
Level of knowledge for remote deposit capture (RDC) and mobile RDC
TAKE-AWAY TOOLKIT
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
This course is eligible for 1.8 AAP credits.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Directors, presidents, senior staff, and compliance personnel.
ABOUT THE PRESENTER – Mary Gilmeister, AAP, NCP, PAR/WACHA, has been the President of WACHA (The Premier Payments Resource) for 20 years and is also President of Payment Advisory Resource (PAR) a subsidiary of WACHA. An accredited ACH Professional and a National Check Professional, Mary has served on the NACHA (National ACH Association) Marketing Committee and the NACHA Board of Directors. She chaired a Nationwide Direct Deposit Campaign in 1998 and participated on the Federal Debt Collection Improvement Act of 1996. Mary also serves on several NACHA committees and on the Board for the National Check Certification Program.
Mary has 25 years’ experience in the financial industry. She has worked as a branch manager, cash management officer, operations manager, and training coordinator. She speaks at conferences nationwide including the NACHA conference, and trains state and federal examiners.
(ON DEMAND) Bank Financial Accounting Essentials
Email to Order Archived Webinar!
In the wake of the financial crisis, the Financial Accounting Standards Board (FASB) has been very active. Financial accounting for community banks continues to evolve much like compliance regulations. The new standards are more complex and have longer implementation periods. Now is the time to start learning and planning. Recently issued accounting standards and others on the immediate horizon will require additional information from existing systems and will impact decision making at every institution, regardless of asset size.
How will the new lease accounting standard impact your institution’s balance sheet? What is the current status of the new CECL model for accounting for the ALLL? How should your bank prepare for it? What are other important accounting issues auditors and regulators are focusing on in the current environment? This webinar will answer these questions, highlight recent and proposed accounting changes, provide a refresher on accounting topics that are making a comeback, and clarify topics that are continuing to cause confusion.
HIGHLIGHTS
Overview of the new lease accounting standard
Developments on the current expected credit loss model (CECL) for ALLL accounting
Stock compensation issues making a comeback
Problem asset accounting and areas still causing confusion
Defining a public business entity – key for new standards implementation
Other relevant accounting topics affecting community banks
TAKE-AWAY TOOLKIT
PDF booklet of the relevant accounting and regulatory guidance
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Financial accounting professionals including CFOs, controllers, other bank accounting staff, those charged with governance, and auditors.
ABOUT THE PRESENTERS – Michael Gordon & Kris Trainor, Mauldin & Jenkins, LLC
Michael Gordon is a CPA and director in the Atlanta office of Mauldin & Jenkins, LLC. He received his Bachelor’s in European History and Economics in 2003 from Vanderbilt University and received his MBA with a concentration in Accounting in 2005 from the Georgia Institute of Technology Scheller College of Business. Since joining Mauldin & Jenkins in 2005, he has focused on financial institution audits and employee benefit plans. Michael also has experience with HUD and governmental entity audits. He is a member of the American Institute of Certified Public Accountants and the Georgia Society of Certified Public Accountants.
Kris Trainor is a partner at Mauldin & Jenkins’s Atlanta office. He received his BBA in Accounting from Georgia Southern University in 1995. Since joining Mauldin & Jenkins in 1995, Kris has focused on financial institution audits. Kris has continued his education by attending a variety of audit and tax classes and is also a member of the American Institute of Certified Public Accountants and the Georgia Society of Certified Public Accountants. Kris is a CPA in Georgia and previously served on the AICPA’s Examination Content Subcommittee for the audit section of the CPA exam.
In the wake of the financial crisis, the Financial Accounting Standards Board (FASB) has been very active. Financial accounting for community banks continues to evolve much like compliance regulations. The new standards are more complex and have longer implementation periods. Now is the time to start learning and planning. Recently issued accounting standards and others on the immediate horizon will require additional information from existing systems and will impact decision making at every institution, regardless of asset size.
How will the new lease accounting standard impact your institution’s balance sheet? What is the current status of the new CECL model for accounting for the ALLL? How should your bank prepare for it? What are other important accounting issues auditors and regulators are focusing on in the current environment? This webinar will answer these questions, highlight recent and proposed accounting changes, provide a refresher on accounting topics that are making a comeback, and clarify topics that are continuing to cause confusion.
HIGHLIGHTS
Overview of the new lease accounting standard
Developments on the current expected credit loss model (CECL) for ALLL accounting
Stock compensation issues making a comeback
Problem asset accounting and areas still causing confusion
Defining a public business entity – key for new standards implementation
Other relevant accounting topics affecting community banks
TAKE-AWAY TOOLKIT
PDF booklet of the relevant accounting and regulatory guidance
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Financial accounting professionals including CFOs, controllers, other bank accounting staff, those charged with governance, and auditors.
ABOUT THE PRESENTERS – Michael Gordon & Kris Trainor, Mauldin & Jenkins, LLC
Michael Gordon is a CPA and director in the Atlanta office of Mauldin & Jenkins, LLC. He received his Bachelor’s in European History and Economics in 2003 from Vanderbilt University and received his MBA with a concentration in Accounting in 2005 from the Georgia Institute of Technology Scheller College of Business. Since joining Mauldin & Jenkins in 2005, he has focused on financial institution audits and employee benefit plans. Michael also has experience with HUD and governmental entity audits. He is a member of the American Institute of Certified Public Accountants and the Georgia Society of Certified Public Accountants.
Kris Trainor is a partner at Mauldin & Jenkins’s Atlanta office. He received his BBA in Accounting from Georgia Southern University in 1995. Since joining Mauldin & Jenkins in 1995, Kris has focused on financial institution audits. Kris has continued his education by attending a variety of audit and tax classes and is also a member of the American Institute of Certified Public Accountants and the Georgia Society of Certified Public Accountants. Kris is a CPA in Georgia and previously served on the AICPA’s Examination Content Subcommittee for the audit section of the CPA exam.
(ON DEMAND) Modifying Existing Product Terms & Fees, Including Timing, Content & Requirements for Change-in-Term Notices
Email to Order the Archived Webinar!
The market for consumer financial products and services continues to evolve – requiring banks to regularly analyze and review existing products. If a bank is contemplating changes, it must formally amend the existing agreement and determine the proper way to notify customers to ensure regulatory compliance. To further complicate matters, the timing, content, and disclosure requirements are not consistent for Regulation DD, Regulation E, and Regulation Z.
This webinar will outline the requirements for providing compliant change-in-terms notices and explain when notices are not required. By having a comprehensive plan for modifying the terms of existing products, banks can comply with regulatory requirements and provide a clear, transparent message to customers.
HIGHLIGHTS
Timing, content, and disclosure requirements for change-in-terms notices
Formatting and delivery requirements for notices
Restrictions and prohibitions on changing terms on certain products
Special disclosure requirements for credit card accounts
Requirement to reevaluate APR increases on credit cards
Tips for handling situations unique to mergers
TAKE-AWAY TOOLKIT
Regulatory sections and details for change-in-terms notices
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
Quarterly Emerging Leader Series: Establishing New Product & Service Controls
on Tuesday, August 2, 2016
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Operations, compliance, marketing and audit teams.
ABOUT THE PRESENTER – Steven Van Beek, Esq., NCCO, Howard & Howard Attorneys PLLC, is an attorney where he concentrates his practice in the area of financial regulations. He has intimate knowledge of the operational issues facing financial institutions and the best practices they can follow to reduce compliance, strategic, and reputation risks. Prior to joining Howard & Howard, he served as the Vice President of Regulatory Compliance at the National Association of Federal Credit Unions (NAFCU). He received his Bachelor’s from Hope College and his J.D. from George Mason University School of Law and is a member of the American Bar Association.
The market for consumer financial products and services continues to evolve – requiring banks to regularly analyze and review existing products. If a bank is contemplating changes, it must formally amend the existing agreement and determine the proper way to notify customers to ensure regulatory compliance. To further complicate matters, the timing, content, and disclosure requirements are not consistent for Regulation DD, Regulation E, and Regulation Z.
This webinar will outline the requirements for providing compliant change-in-terms notices and explain when notices are not required. By having a comprehensive plan for modifying the terms of existing products, banks can comply with regulatory requirements and provide a clear, transparent message to customers.
HIGHLIGHTS
Timing, content, and disclosure requirements for change-in-terms notices
Formatting and delivery requirements for notices
Restrictions and prohibitions on changing terms on certain products
Special disclosure requirements for credit card accounts
Requirement to reevaluate APR increases on credit cards
Tips for handling situations unique to mergers
TAKE-AWAY TOOLKIT
Regulatory sections and details for change-in-terms notices
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
Quarterly Emerging Leader Series: Establishing New Product & Service Controls
on Tuesday, August 2, 2016
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Operations, compliance, marketing and audit teams.
ABOUT THE PRESENTER – Steven Van Beek, Esq., NCCO, Howard & Howard Attorneys PLLC, is an attorney where he concentrates his practice in the area of financial regulations. He has intimate knowledge of the operational issues facing financial institutions and the best practices they can follow to reduce compliance, strategic, and reputation risks. Prior to joining Howard & Howard, he served as the Vice President of Regulatory Compliance at the National Association of Federal Credit Unions (NAFCU). He received his Bachelor’s from Hope College and his J.D. from George Mason University School of Law and is a member of the American Bar Association.
(ON DEMAND) Treasury Services: New Delivery & Service Models for Cash Management
Email to Order the Archived Webinar!
New advancements in technology, device usage, and overall consumer behavior have transformed online banking into a suite of new services dominated by smartphones and tablets. But where does that leave business customers? Wouldn’t employees accessing cash management applications via mobile technology benefit just as much – if not more?
This session will explore the growing trends in mobile access and how these advancements can be focused on creating a new level of usability and unified user experience for business customers. It will also examine the issues of security and risk mitigation in using mobility for critical business activities. Mobile services can directly assist businesses in addressing today’s activity and access challenges. To drive success, smart financial institutions will offer these services to empower their best and most profitable relationships with the desired tablet and smartphone applications needed to better compete in an increasingly mobile marketplace.
HIGHLIGHTS
What is driving mobile usage in cash management/treasury
Specific strategies for business/corporate tablet usage
Unique security issues for mobile treasury services
How pricing strategies can be molded for use of mobile business applications by various-sized organizations
How problem solving for business customers engenders higher loyalty
TAKE-AWAY TOOLKIT
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Executives, board members, and treasury/cash managers and staff.
ABOUT THE PRESENTER – David Peterson, i7strategies, is an eBanking pioneer, with a national reputation as an expert in financial technologies and electronic payments. David serves as Chief Strategic Officer of i7strategies, an independent strategic planning and consulting firm for financial services and electronic payment initiatives. He was the founder of Goldleaf Technologies, a leading provider of electronic payments software and online banking services to independent financial institutions. David previously served as EVP for Q2, a virtual branch software provider where he focused on enterprise-wide strategic initiatives, product direction, and executive consulting. He remains active in payment virtual banking initiatives, serving as Chairman of GACHA. A dynamic, engaging presenter, he has performed thousands of presentations and led dozens of strategic planning sessions and workshops for financial institutions and FI service providers.
New advancements in technology, device usage, and overall consumer behavior have transformed online banking into a suite of new services dominated by smartphones and tablets. But where does that leave business customers? Wouldn’t employees accessing cash management applications via mobile technology benefit just as much – if not more?
This session will explore the growing trends in mobile access and how these advancements can be focused on creating a new level of usability and unified user experience for business customers. It will also examine the issues of security and risk mitigation in using mobility for critical business activities. Mobile services can directly assist businesses in addressing today’s activity and access challenges. To drive success, smart financial institutions will offer these services to empower their best and most profitable relationships with the desired tablet and smartphone applications needed to better compete in an increasingly mobile marketplace.
HIGHLIGHTS
What is driving mobile usage in cash management/treasury
Specific strategies for business/corporate tablet usage
Unique security issues for mobile treasury services
How pricing strategies can be molded for use of mobile business applications by various-sized organizations
How problem solving for business customers engenders higher loyalty
TAKE-AWAY TOOLKIT
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Executives, board members, and treasury/cash managers and staff.
ABOUT THE PRESENTER – David Peterson, i7strategies, is an eBanking pioneer, with a national reputation as an expert in financial technologies and electronic payments. David serves as Chief Strategic Officer of i7strategies, an independent strategic planning and consulting firm for financial services and electronic payment initiatives. He was the founder of Goldleaf Technologies, a leading provider of electronic payments software and online banking services to independent financial institutions. David previously served as EVP for Q2, a virtual branch software provider where he focused on enterprise-wide strategic initiatives, product direction, and executive consulting. He remains active in payment virtual banking initiatives, serving as Chairman of GACHA. A dynamic, engaging presenter, he has performed thousands of presentations and led dozens of strategic planning sessions and workshops for financial institutions and FI service providers.
(ON DEMAND) Attracting & Retaining Key Management
Email to Order the archived Webinar!
One of the largest risks facing community bank directors is grooming and retaining talent for future generations. The days of starting as a teller in a local community bank and working up through the ranks are mostly behind us. As the talent pool shrinks, community banks must be prepared to fight for and retain top talent. To remain successful, community banks should ensure they have the appropriate people to maintain operations, and sufficient training opportunities to ensure that those personnel are prepared to operate the bank profitably over the next 50 years.
This webinar will focus specifically on how community bank boards can ensure their bank attracts and keeps a quality management team. It will include various incentive alternatives, beneficial employment contract provisions, and available ownership opportunities to encourage management to work for the bank’s and shareholders’ best interests. It will also address how to appropriately plan for management succession and how compensation issues are related to effective succession planning.
HIGHLIGHTS
Directors’ and officers’ real jobs
Finding the right compensation structure
Understanding what you are incenting
Long-term equity-based incentives
Mid-term compensation incentives
Short-term incentives
Employee stock ownership plan
Considerations for management succession planning
TAKE-AWAY TOOLKIT
Article on attracting and retaining
Types of incentive compensation plans
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Community bank senior management and directors.
ABOUT THE PRESENTER – Jeffrey C. Gerrish, Gerrish McCreary Smith, Consultants & Attorneys, is Chairman of the Board and a member of the Memphis-based law firm of Gerrish McCreary Smith, PC, Attorneys. The two firms have assisted over 1,500 financial institutions in all 50 states. Jeff’s consulting and legal practice places special emphasis on strategic planning; community bank mergers and acquisitions; dealing with the regulators, particularly as related to enforcement actions; bank holding company formations; acquisition and ownership planning for directors; stock repurchase plans; regulatory and compliance issues, including fair lending, unfair and deceptive and abusive practices; capital raising; securities law; ESOPs; and other matters of importance to community financial institutions.
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