Email to Order the Recording + Free Digital Download
Mortgage servicing requirements and expectations are changing again! The CFPB has amended its 2013 Mortgage Servicing Rules by adding new requirements, new borrower protections, and clarification to existing requirements. Mortgage servicers need to begin learning about the amendments and outlining an implementation plan now to be compliant by the projected effective date of August 2017.
The amendments cover nine major topics – including the definition of delinquency, successors in interest, information requests, periodic statements, and loss mitigation requirements. This webinar will provide a high-level overview of the amended mortgage servicing requirements, including which provisions apply to “small servicers.” By understanding the amendments’ scope and impact early, institutions will be able to properly manage the time and resources necessary to implement the changes.
Note: A more thorough analysis of the impact of the changes on foreclosure and bankruptcy practices will be addressed in a separate webinar detailed below.
HIGHLIGHTS
Analysis of the CFPB’s definition of delinquency
Expectations for handling information requests for loans owned by Fannie Mae or Freddie Mac
Discussion of the requirements for working with successors in interest
Analysis of changes to periodic statement requirements, including alternative versions for borrowers who have filed for bankruptcy
Review of the “small servicer” exemption
TAKE-AWAY TOOLKIT
Summary of the changes to the nine major topics
Handout explaining which changes apply to “small servicers”
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
New CFPB Amended Rules for Mortgage Foreclosure & Bankruptcy Protections:
Preparing Now for the 2017 Effective Date on Monday, November 7, 2016
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Mortgage servicing staff, loss mitigation personnel, and compliance and audit teams.
ABOUT THE PRESENTER – Steve Van Beek, NCCO, is an attorney at Howard & Howard Attorneys PLLC where he concentrates his practice in the area of financial regulations. He has intimate knowledge of the operational issues facing financial institutions and the best practices they can follow to reduce compliance, strategic, and reputation risks. Prior to joining Howard & Howard, he served as the Vice President of Regulatory Compliance at the National Association of Federal Credit Unions (NAFCU). He received his Bachelor’s from Hope College and his J.D. from George Mason University School of Law and is a member of the American Bar Association.
Showing posts with label October. Show all posts
Showing posts with label October. Show all posts
(ON DEMAND) Debt Collection Series: Maximizing Recoveries on Charged-Off Loans
Email to Order the Recording + Free Digital Download
Are you getting the most from the backend of your loan portfolio? “Out of sight, out of mind” shouldn’t describe your charged-off loans. Just because you declare a loan loss internally doesn’t mean there should be zero recovery. Utilizing in-house efforts, collection agencies, and law firms, there are many ways to find money in those “worthless” loans. All you need is a plan and the ability to manage it. This webinar will give you both! From the timing of charge off, to effective third-party placement details, to the science of tracking and comparing recovery results, this webinar will explore the practical side of the forgotten art of charge-off recovery.
HIGHLIGHTS
Charge-off timing
Evaluating in-house versus third-party collections
Agency or law firm: choosing the best placement option
Tracking recoveries on charged-off loans
Statute of limitations issues
Account recall and replacement options
TAKE-AWAY TOOLKIT
Account placement worksheet
Lifecycle of a charged-off loan
Regulatory guidance
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Executives, CFOs, Chief Credit Officers, collections managers, collections staff, and anyone interested in maximizing collections return from charged-off loans.
ABOUT THE PRESENTER – David A. Reed, JD, Reed & Jolly, PLLC, attorney, author, consultant, and nationally-recognized speaker, David Reed is a partner in the law firm. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections. A former trial attorney and vice president and general counsel of a large credit union, David is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy. He also serves as editor of several industry manuals.
Are you getting the most from the backend of your loan portfolio? “Out of sight, out of mind” shouldn’t describe your charged-off loans. Just because you declare a loan loss internally doesn’t mean there should be zero recovery. Utilizing in-house efforts, collection agencies, and law firms, there are many ways to find money in those “worthless” loans. All you need is a plan and the ability to manage it. This webinar will give you both! From the timing of charge off, to effective third-party placement details, to the science of tracking and comparing recovery results, this webinar will explore the practical side of the forgotten art of charge-off recovery.
HIGHLIGHTS
Charge-off timing
Evaluating in-house versus third-party collections
Agency or law firm: choosing the best placement option
Tracking recoveries on charged-off loans
Statute of limitations issues
Account recall and replacement options
TAKE-AWAY TOOLKIT
Account placement worksheet
Lifecycle of a charged-off loan
Regulatory guidance
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Executives, CFOs, Chief Credit Officers, collections managers, collections staff, and anyone interested in maximizing collections return from charged-off loans.
ABOUT THE PRESENTER – David A. Reed, JD, Reed & Jolly, PLLC, attorney, author, consultant, and nationally-recognized speaker, David Reed is a partner in the law firm. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections. A former trial attorney and vice president and general counsel of a large credit union, David is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy. He also serves as editor of several industry manuals.
(ON DEMAND) Opening Trust Accounts: Documentation, Signatories & FDIC Insurance Coverage
Email to Order the Recording + Free Digital Download
Most fiduciary accounts are established by a triggering event, such as death or incompetence – but a trust account is established by choice. Although most staff members understand the procedures required to open a trust account, many do not understand why the trust was established or how the account is covered by FDIC insurance. It’s confusing because a personal account and a trust account can appear very similar. When funds are transferred from a personal account to a trust account, there may be the same signers and tax identification number. Therefore, the difference between the two is not always obvious, until you consider management of the funds after the death of the grantor(s) – and that is the primary purpose for most trusts. Death has no effect on the continuation of a trust. In fact, certain trusts are only created at death. Trusts are invaluable in the estate planning process and continue to gain popularity.
It is critical to be comfortable and confident when handling the trust relationship and understand trust FDIC options, too. This program is designed to provide a detailed understanding of both trust entities and their unique FDIC insurance coverage.
HIGHLIGHTS
Benefits of a trust
How a trust impacts the estate planning process
The roles of each participant in a trust document
When and how a trust can be altered
How FDIC insurance applies to funds held in the name of a trust
Documentation that should be obtained
TAKE-AWAY TOOLKIT
Elements of a trust reference chart
FDIC trust coverage summary
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Staff involved in the new account process, including personal bankers, branch managers, operations managers, compliance managers, and those responsible for establishing or monitoring new accounts.
ABOUT THE PRESENTER – Linda Quick, Quick Training Solutions, Founder, recognizing that many institutions need personalized, consistent training without adding a full-time trainer to their staff. Linda specializes in developing a partnership with her clients by focusing on their specific training needs, policies, and procedures. She is able to make topics real because she has worked the frontline and knows the challenges and rewards in the financial services industry. Prior to starting Quick Training Solutions, Linda worked her way up from teller to senior management. With over 30 years’ experience, Linda’s career responsibilities have included all aspects of retail services, compliance, internal audit, retirement plan administration, training, and employee development. Linda has been an instructor for numerous financial associations since 1991.
Most fiduciary accounts are established by a triggering event, such as death or incompetence – but a trust account is established by choice. Although most staff members understand the procedures required to open a trust account, many do not understand why the trust was established or how the account is covered by FDIC insurance. It’s confusing because a personal account and a trust account can appear very similar. When funds are transferred from a personal account to a trust account, there may be the same signers and tax identification number. Therefore, the difference between the two is not always obvious, until you consider management of the funds after the death of the grantor(s) – and that is the primary purpose for most trusts. Death has no effect on the continuation of a trust. In fact, certain trusts are only created at death. Trusts are invaluable in the estate planning process and continue to gain popularity.
It is critical to be comfortable and confident when handling the trust relationship and understand trust FDIC options, too. This program is designed to provide a detailed understanding of both trust entities and their unique FDIC insurance coverage.
HIGHLIGHTS
Benefits of a trust
How a trust impacts the estate planning process
The roles of each participant in a trust document
When and how a trust can be altered
How FDIC insurance applies to funds held in the name of a trust
Documentation that should be obtained
TAKE-AWAY TOOLKIT
Elements of a trust reference chart
FDIC trust coverage summary
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Staff involved in the new account process, including personal bankers, branch managers, operations managers, compliance managers, and those responsible for establishing or monitoring new accounts.
ABOUT THE PRESENTER – Linda Quick, Quick Training Solutions, Founder, recognizing that many institutions need personalized, consistent training without adding a full-time trainer to their staff. Linda specializes in developing a partnership with her clients by focusing on their specific training needs, policies, and procedures. She is able to make topics real because she has worked the frontline and knows the challenges and rewards in the financial services industry. Prior to starting Quick Training Solutions, Linda worked her way up from teller to senior management. With over 30 years’ experience, Linda’s career responsibilities have included all aspects of retail services, compliance, internal audit, retirement plan administration, training, and employee development. Linda has been an instructor for numerous financial associations since 1991.
(ON DEMAND) Demystifying TRID Issues & FAQs for Construction-Only & Construction-to-Permanent Lending
Email to Order the Recording + Free Digital Download
Construction-only and construction-to-permanent lending have unique features and are treated very differently under the regulations. With the massive changes to the TILA/RESPA Integrated Disclosures (TRID) what was somewhat complex has become very complex... almost as if construction loans were overlooked when the CFPB completed work on the new TRID documents.
This seminar will attempt to demystify the process and will be based on experiences as well as information provided by the Bureau. There are portions of the rule that are still not clear. Any additional information that is available will be included in this webinar as that information becomes available. Construction lending can be done safely and profitably with a little bit of effort. This webinar will provide proactive best practices.
HIGHLIGHTS
General considerations
Loan estimates
Closing disclosures
Post-closing issues
TAKE-AWAY TOOLKIT
Documentation to assist with the construction-only and construction–to-permanent lending process will be part of the presentation handouts
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Anyone involved in the construction-only and construction-to-permanent lending process, including management, lenders, compliance officers, processors, auditors, and others that need this information.
ABOUT THE PRESENTER – Bill Elliott, CRCM, Young & Associates, Inc., has over 35 years of banking experience. As a senior compliance consultant and manager of the compliance division with Young & Associates, Inc., Bill works on a variety of compliance-related issues, including leading compliance seminars, conducting compliance reviews, conducting in-house training, and writing compliance articles and training materials. Bill’s career includes 15 years as a compliance officer and CRA officer in a large community bank, as well as working at a large regional bank. He has experience with consumer, commercial, and mortgage loans, and has managed a variety of bank departments, including loan review, consumer/commercial loan processing, mortgage loan processing, loan administration, credit administration, collections, and commercial loan workout.
Construction-only and construction-to-permanent lending have unique features and are treated very differently under the regulations. With the massive changes to the TILA/RESPA Integrated Disclosures (TRID) what was somewhat complex has become very complex... almost as if construction loans were overlooked when the CFPB completed work on the new TRID documents.
This seminar will attempt to demystify the process and will be based on experiences as well as information provided by the Bureau. There are portions of the rule that are still not clear. Any additional information that is available will be included in this webinar as that information becomes available. Construction lending can be done safely and profitably with a little bit of effort. This webinar will provide proactive best practices.
HIGHLIGHTS
General considerations
Loan estimates
Closing disclosures
Post-closing issues
TAKE-AWAY TOOLKIT
Documentation to assist with the construction-only and construction–to-permanent lending process will be part of the presentation handouts
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Anyone involved in the construction-only and construction-to-permanent lending process, including management, lenders, compliance officers, processors, auditors, and others that need this information.
ABOUT THE PRESENTER – Bill Elliott, CRCM, Young & Associates, Inc., has over 35 years of banking experience. As a senior compliance consultant and manager of the compliance division with Young & Associates, Inc., Bill works on a variety of compliance-related issues, including leading compliance seminars, conducting compliance reviews, conducting in-house training, and writing compliance articles and training materials. Bill’s career includes 15 years as a compliance officer and CRA officer in a large community bank, as well as working at a large regional bank. He has experience with consumer, commercial, and mortgage loans, and has managed a variety of bank departments, including loan review, consumer/commercial loan processing, mortgage loan processing, loan administration, credit administration, collections, and commercial loan workout.
(ON DEMAND) Overdraft Outlook: Litigation Lessons, Avoiding Violations & Best Practices
Email to order the Recording + Free Digital Download
Risks related to overdraft protection continue to increase. The Consumer Financial Protection Bureau has identified misleading and deceptive practices in past examinations and is preparing to further regulate overdraft protection practices. Further, banks and credit unions throughout the country have become targets for class action lawsuits alleging improper overdraft protection practices. These lawsuits allege a lack of transparency and disclosure about the institution’s overdraft program and make various claims related to compliance with the Electronic Fund Transfer Act (implemented by Regulation E). By understanding the CFPB’s focus and the legal claims being made, banks can proactively enhance the information provided to customers about overdraft protection – including clearly explaining when overdraft or NSF fees will be charged.
The first step to managing litigation risks is to ensure that your bank has publicly informed customers how your overdraft protection program works. By reviewing and enhancing their overdraft protection information, banks can reduce the chance of being the next target. This webinar will analyze the most-recent risks and best practices to help reduce the risks related to offering overdraft protection.
HIGHLIGHTS
Recent issues and new risks related to overdraft protection
Analysis of a checking account’s available balance versus actual balance, and examples of when overdraft protection fees will be charged
Signature versus PIN debit card transactions and the impact of authorization holds on an accountholder’s available balance
Best practices to inform customers of how your overdraft protection program works, including the various options and priority levels for linked accounts, lines of credit, and overdraft protection
Importance of using Regulation E’s model overdraft opt-in disclosure for ATM and one-time debit card transactions
TAKE-AWAY TOOLKIT
Sample language and examples to explain to customers how their available balance will be calculated and when an overdraft fee will be charged
List of possible topics and FAQs to add to a bank’s website to reduce risks
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Operations, compliance, marketing, and audit employees.
ABOUT THE PRESENTER – Steven Van Beek, Esq., NCCO, Howard & Howard Attorneys PLLC, an attorney where he concentrates his practice in the area of financial regulations. He has intimate knowledge of the operational issues facing financial institutions and the best practices they can follow to reduce compliance, strategic, and reputation risks. Prior to joining Howard & Howard, he served as the Vice President of Regulatory Compliance at the National Association of Federal Credit Unions (NAFCU). He received his Bachelor’s from Hope College and his J.D. from George Mason University School of Law and is a member of the American Bar Association.
Risks related to overdraft protection continue to increase. The Consumer Financial Protection Bureau has identified misleading and deceptive practices in past examinations and is preparing to further regulate overdraft protection practices. Further, banks and credit unions throughout the country have become targets for class action lawsuits alleging improper overdraft protection practices. These lawsuits allege a lack of transparency and disclosure about the institution’s overdraft program and make various claims related to compliance with the Electronic Fund Transfer Act (implemented by Regulation E). By understanding the CFPB’s focus and the legal claims being made, banks can proactively enhance the information provided to customers about overdraft protection – including clearly explaining when overdraft or NSF fees will be charged.
The first step to managing litigation risks is to ensure that your bank has publicly informed customers how your overdraft protection program works. By reviewing and enhancing their overdraft protection information, banks can reduce the chance of being the next target. This webinar will analyze the most-recent risks and best practices to help reduce the risks related to offering overdraft protection.
HIGHLIGHTS
Recent issues and new risks related to overdraft protection
Analysis of a checking account’s available balance versus actual balance, and examples of when overdraft protection fees will be charged
Signature versus PIN debit card transactions and the impact of authorization holds on an accountholder’s available balance
Best practices to inform customers of how your overdraft protection program works, including the various options and priority levels for linked accounts, lines of credit, and overdraft protection
Importance of using Regulation E’s model overdraft opt-in disclosure for ATM and one-time debit card transactions
TAKE-AWAY TOOLKIT
Sample language and examples to explain to customers how their available balance will be calculated and when an overdraft fee will be charged
List of possible topics and FAQs to add to a bank’s website to reduce risks
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Operations, compliance, marketing, and audit employees.
ABOUT THE PRESENTER – Steven Van Beek, Esq., NCCO, Howard & Howard Attorneys PLLC, an attorney where he concentrates his practice in the area of financial regulations. He has intimate knowledge of the operational issues facing financial institutions and the best practices they can follow to reduce compliance, strategic, and reputation risks. Prior to joining Howard & Howard, he served as the Vice President of Regulatory Compliance at the National Association of Federal Credit Unions (NAFCU). He received his Bachelor’s from Hope College and his J.D. from George Mason University School of Law and is a member of the American Bar Association.
(ON DEMAND) Understanding Title Insurance Policies, Commitments & ALTA Endorsements
Email to order the Recording + Free Digital Download
A thorough understanding of title insurance policies and commitments is essential to personnel who deal with real estate loans. This webinar will provide the information needed to understand the proper use of loan title insurance policies and commitments, including the insured covered risks, coverage exclusions and exceptions, and endorsements. It will examine each part of the ALTA standard form loan policy and commitment, and review common endorsements required by lenders. After this webinar, you will be able to confidently handle the next title insurance issue that arises at your institution.
HIGHLIGHTS
Key elements of the loan title commitment and policy
Ordering the loan title commitment
Standard loan title policy coverages and extended coverages
Standard loan title policy exceptions and special exceptions
Importance of using an instruction letter before funding
TAKE-AWAY TOOLKIT
Checklist of common endorsements required by lenders
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Loan officers, loan operations personnel, insurance agents, managers, auditors, compliance officers, attorneys, and other personnel that deal with title policies and commitments.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, a partner where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
A thorough understanding of title insurance policies and commitments is essential to personnel who deal with real estate loans. This webinar will provide the information needed to understand the proper use of loan title insurance policies and commitments, including the insured covered risks, coverage exclusions and exceptions, and endorsements. It will examine each part of the ALTA standard form loan policy and commitment, and review common endorsements required by lenders. After this webinar, you will be able to confidently handle the next title insurance issue that arises at your institution.
HIGHLIGHTS
Key elements of the loan title commitment and policy
Ordering the loan title commitment
Standard loan title policy coverages and extended coverages
Standard loan title policy exceptions and special exceptions
Importance of using an instruction letter before funding
TAKE-AWAY TOOLKIT
Checklist of common endorsements required by lenders
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Loan officers, loan operations personnel, insurance agents, managers, auditors, compliance officers, attorneys, and other personnel that deal with title policies and commitments.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, a partner where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
(ON DEMAND) Liquidity Funding Concerns in a Rising Interest Rate Market
Email to order the Recording + Free Digital Download
Regulators continue to warn financial institutions of the impending interest rate risk as rates rise. This is a result of the lengthening of assets to generate yield, and the increase in non-maturity accounts due to the small spread between these accounts and certificates. The concern is that non-maturity accounts will shift back to certificates when rates rise and the spread lengthens. This is an interest rate risk that few institutions measure or monitor. You do not want to be caught after continuous regulator warnings.
This webinar will provide the tools necessary to meet fully the requirements of FIL-84-2008 Liquidity Risk Management. This webinar will also establish the methodology for you to be proactive in understanding your specific liquidity risk and to make decisions that will avert a significant liquidity event. Join us to learn techniques for addressing the new and growing liquidity parameters that are being monitored by regulators.
HIGHLIGHTS
Determining the potential negative impact of a shift from non-maturity deposits to certificates
How to examine the amount of asset lengthening at your financial institution
Establishing a pro forma cash flow projecting future sources and uses of funds
How to stress liquidity and the impact of that stress
Key components of an effective Contingency Funding Plan (CFP)
Impact of other significant liquidity changes if your institution becomes stressed:
Borrowed funds – additional hair cut
Loss of federal funds lines
Deposit withdrawals
TAKE-AWAY TOOLKIT
Example of methodologies to:
Determine the impact of a shift in non-maturity deposits
Compare to peers in the lengthening of assets
Develop a liquidity plan
Stress liquidity
Develop a liquidity contingency plan
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Presidents, CEOs, COOs, CFOs, and board members who want to be proactive in dealing with liquidity issues.
ABOUT THE PRESENTER – Gary J. Young, Young & Associates, Inc., Chief Executive. During 37 years in consulting and 48 years in the industry, he has assisted hundreds of financial institutions from coast-to-coast with improving shareholder value and profit, establishing effective strategic plans, management assessments, regulatory concerns, budgeting, asset/liability management, expansion planning, and mergers and acquisitions. Gary is a popular speaker due to his practical and valuable insight and has conducted seminars throughout the United States and in Europe. Gary is on the board of a community bank, manages a bank investment fund, and is a co-founder of Capital Market Securities, Inc., which assists with mergers and acquisitions.
Regulators continue to warn financial institutions of the impending interest rate risk as rates rise. This is a result of the lengthening of assets to generate yield, and the increase in non-maturity accounts due to the small spread between these accounts and certificates. The concern is that non-maturity accounts will shift back to certificates when rates rise and the spread lengthens. This is an interest rate risk that few institutions measure or monitor. You do not want to be caught after continuous regulator warnings.
This webinar will provide the tools necessary to meet fully the requirements of FIL-84-2008 Liquidity Risk Management. This webinar will also establish the methodology for you to be proactive in understanding your specific liquidity risk and to make decisions that will avert a significant liquidity event. Join us to learn techniques for addressing the new and growing liquidity parameters that are being monitored by regulators.
HIGHLIGHTS
Determining the potential negative impact of a shift from non-maturity deposits to certificates
How to examine the amount of asset lengthening at your financial institution
Establishing a pro forma cash flow projecting future sources and uses of funds
How to stress liquidity and the impact of that stress
Key components of an effective Contingency Funding Plan (CFP)
Impact of other significant liquidity changes if your institution becomes stressed:
Borrowed funds – additional hair cut
Loss of federal funds lines
Deposit withdrawals
TAKE-AWAY TOOLKIT
Example of methodologies to:
Determine the impact of a shift in non-maturity deposits
Compare to peers in the lengthening of assets
Develop a liquidity plan
Stress liquidity
Develop a liquidity contingency plan
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Presidents, CEOs, COOs, CFOs, and board members who want to be proactive in dealing with liquidity issues.
ABOUT THE PRESENTER – Gary J. Young, Young & Associates, Inc., Chief Executive. During 37 years in consulting and 48 years in the industry, he has assisted hundreds of financial institutions from coast-to-coast with improving shareholder value and profit, establishing effective strategic plans, management assessments, regulatory concerns, budgeting, asset/liability management, expansion planning, and mergers and acquisitions. Gary is a popular speaker due to his practical and valuable insight and has conducted seminars throughout the United States and in Europe. Gary is on the board of a community bank, manages a bank investment fund, and is a co-founder of Capital Market Securities, Inc., which assists with mergers and acquisitions.
(ON DEMAND) HR Series: Essential HR Recordkeeping from Hiring to Firing
Email to order the Recording + Free Digital Download
Keeping all the laws and recordkeeping requirements straight can seem like a full-time HR job. All HR functions have federal recordkeeping requirements – from recruitment and selection, to hiring and onboarding, to compensation and benefits, to employee relations (policy administration and disciplinary actions) and training. This webinar will outline those requirements so you understand how to ensure compliance and understand the consequences of noncompliance. The webinar will also outline record retention requirements and notification requirements for several federal laws. By following the requirements, your institution should be able to minimize employment-related liabilities and problems, if and when auditors investigate your files.
HIGHLIGHTS
Basic recordkeeping requirements for each HR function – recruitment and selection, hiring and onboarding, compensation and benefits administration, and disciplinary and termination processes
Policies employees must follow, consequences of not following them, and documentation required to substantiate your actions
Record retention requirements and the rules of personnel file maintenance
Laws that require employers to notify employees of their rights and responsibilities
Best practices when developing recordkeeping procedures
TAKE-AWAY TOOLKIT
Recruitment audit checklist
How to conduct an I-9 audit
What to keep in personnel files
Conducting background investigations and reference checks
Applicant EEO/affirmative action background form
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Human resource recordkeeping and maintenance. If employment functions are decentralized, supervisors will benefit from learning about required recordkeeping and documentation.
ABOUT THE PRESENTER – Kay Robinson, SPHR, Robinson HR Consulting, LLC, Principal, who has served as an HR consultant and practitioner for over 25 years, including 14+ years as Director of HR Consulting Services with RSM McGladrey; Assistant Vice Chancellor for HR at the University of North Carolina; and Associate Director for HR at the University of Rochester/Strong Memorial Hospital. A frequent speaker, Kay received her Bachelor’s and Master’s degrees in HR/Adult Learning at the University of Rochester; is a Senior Certified Professional (SHRM – SCP) and a Certified Senior Professional in Human Resources (SPHR) through the Human Resources Certification Institute (HRCI).
Keeping all the laws and recordkeeping requirements straight can seem like a full-time HR job. All HR functions have federal recordkeeping requirements – from recruitment and selection, to hiring and onboarding, to compensation and benefits, to employee relations (policy administration and disciplinary actions) and training. This webinar will outline those requirements so you understand how to ensure compliance and understand the consequences of noncompliance. The webinar will also outline record retention requirements and notification requirements for several federal laws. By following the requirements, your institution should be able to minimize employment-related liabilities and problems, if and when auditors investigate your files.
HIGHLIGHTS
Basic recordkeeping requirements for each HR function – recruitment and selection, hiring and onboarding, compensation and benefits administration, and disciplinary and termination processes
Policies employees must follow, consequences of not following them, and documentation required to substantiate your actions
Record retention requirements and the rules of personnel file maintenance
Laws that require employers to notify employees of their rights and responsibilities
Best practices when developing recordkeeping procedures
TAKE-AWAY TOOLKIT
Recruitment audit checklist
How to conduct an I-9 audit
What to keep in personnel files
Conducting background investigations and reference checks
Applicant EEO/affirmative action background form
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Human resource recordkeeping and maintenance. If employment functions are decentralized, supervisors will benefit from learning about required recordkeeping and documentation.
ABOUT THE PRESENTER – Kay Robinson, SPHR, Robinson HR Consulting, LLC, Principal, who has served as an HR consultant and practitioner for over 25 years, including 14+ years as Director of HR Consulting Services with RSM McGladrey; Assistant Vice Chancellor for HR at the University of North Carolina; and Associate Director for HR at the University of Rochester/Strong Memorial Hospital. A frequent speaker, Kay received her Bachelor’s and Master’s degrees in HR/Adult Learning at the University of Rochester; is a Senior Certified Professional (SHRM – SCP) and a Certified Senior Professional in Human Resources (SPHR) through the Human Resources Certification Institute (HRCI).
(ON DEMAND) Countdown to the New Overtime Rules: How to Bring Your Bank into Compliance by the December 1, 2016 Deadline
Email to Order the Recording + Free Digital Download
Time is running out! The new overtime rules become effective December 1, 2016. Any employee making less than $47,476 per year will no longer qualify for the executive, administrative, or professional exemption from overtime pay. These new rules will have a substantial impact on your financial institution both monetarily and operationally. This webinar will explain what needs to be done to become compliant by the December 1 deadline. It also will explain the specific duties test and salary tests that must be satisfied to qualify for an exemption from overtime pay.
HIGHLIGHTS
New rules regarding overtime exemptions
Specific tests that must be satisfied for each type of overtime exemption, including the duties test
Alternatives if an employee will no longer qualify as exempt from overtime pay
Restructuring each employee’s compensation to achieve the same previous salary
Controlling the hours worked to manage potential overtime costs
How to notify employees about these new changes
TAKE-AWAY TOOLKIT
Chart comparing the current rules, the old proposed rules, and the new final rules
DOL’s Guidance for Private Employers on Changes to the White Collar Exemptions in the Overtime Final Rule
DOL’s Small Entity Compliance Guide to the Fair Labor Standards Act’s “White Collar” Exemptions
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED ARCHIVED WEBINAR!
“Understanding the New Overtime Rules Effective December 1, 2016:
Critical Budgeting Issues & How to Determine the Appropriate Hourly Rate”
Held on Friday, July 8, 2016.
You can order an archive of the live webinar, complete with handout materials.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Human resources personnel, managers, compliance officers, audit staff, budget personnel, and attorneys.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, a partner with where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
Time is running out! The new overtime rules become effective December 1, 2016. Any employee making less than $47,476 per year will no longer qualify for the executive, administrative, or professional exemption from overtime pay. These new rules will have a substantial impact on your financial institution both monetarily and operationally. This webinar will explain what needs to be done to become compliant by the December 1 deadline. It also will explain the specific duties test and salary tests that must be satisfied to qualify for an exemption from overtime pay.
HIGHLIGHTS
New rules regarding overtime exemptions
Specific tests that must be satisfied for each type of overtime exemption, including the duties test
Alternatives if an employee will no longer qualify as exempt from overtime pay
Restructuring each employee’s compensation to achieve the same previous salary
Controlling the hours worked to manage potential overtime costs
How to notify employees about these new changes
TAKE-AWAY TOOLKIT
Chart comparing the current rules, the old proposed rules, and the new final rules
DOL’s Guidance for Private Employers on Changes to the White Collar Exemptions in the Overtime Final Rule
DOL’s Small Entity Compliance Guide to the Fair Labor Standards Act’s “White Collar” Exemptions
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED ARCHIVED WEBINAR!
“Understanding the New Overtime Rules Effective December 1, 2016:
Critical Budgeting Issues & How to Determine the Appropriate Hourly Rate”
Held on Friday, July 8, 2016.
You can order an archive of the live webinar, complete with handout materials.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Human resources personnel, managers, compliance officers, audit staff, budget personnel, and attorneys.
ABOUT THE PRESENTER – Elizabeth Fast, JD, CPA, Spencer Fane LLP, a partner with where she specializes in the representation of financial institutions. Elizabeth is the head of the firm’s training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.
(ON DEMAND) Indirect Lending: Rules, Rewards, Risks
Email to Order the Recording + Free Digital Download
The shifting natures of the national and local economies and the resulting Great Recession have changed the way financial institutions extend credit. It is more vital than ever to properly determine who potential borrowers are; whether their capacity to afford a loan has been affected; and the impact on your indirect lending process. This webinar will provide an overview of indirect lending differentiators, controls, issues, and monitoring tips to identify risks in your indirect lending program and implement the necessary controls to effectively monitor it and reduce risk.
HIGHLIGHTS
Indirect lending today and differentiators
Overview of indirect lending issues and concerns
Identify indirect lending risks and determine necessary controls
Effective and essential controls
Control implementation questions for indirect lending managers
TAKE-AWAY TOOLKIT
Indirect lending controls questionnaire
Outsourced lending relationship questionnaire
Sub-prime lending controls questionnaire
Sample policies/procedures
CFPB links and bulletins
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Chief Credit Officers, indirect lending personnel, internal auditors, audit committees, and anyone involved with or overseeing lending programs.
ABOUT THE PRESENTER – Bryan W. Mogensen, CPA, CliftonLarsonAllen LLP, is an assurance principal in Phoenix. With CliftonLarsonAllen since 1995, Brian has gained extensive experience in the past 20 years performing audits, internal audits, and consulting services for financial institutions, employee benefit plans, and nonprofit organizations. As engagement principal, he is responsible for ensuring the work is performed as expected, reviewing key areas and reports, planning, and supervising audit staff. Bryan frequently shares his knowledge through national speaking engagements. He is a licensed CPA and a member of the AICPA and ASCPA. Bryan received a Bachelor’s in business administration with emphasis in accountancy from the University of Wisconsin-Milwaukee.
The shifting natures of the national and local economies and the resulting Great Recession have changed the way financial institutions extend credit. It is more vital than ever to properly determine who potential borrowers are; whether their capacity to afford a loan has been affected; and the impact on your indirect lending process. This webinar will provide an overview of indirect lending differentiators, controls, issues, and monitoring tips to identify risks in your indirect lending program and implement the necessary controls to effectively monitor it and reduce risk.
HIGHLIGHTS
Indirect lending today and differentiators
Overview of indirect lending issues and concerns
Identify indirect lending risks and determine necessary controls
Effective and essential controls
Control implementation questions for indirect lending managers
TAKE-AWAY TOOLKIT
Indirect lending controls questionnaire
Outsourced lending relationship questionnaire
Sub-prime lending controls questionnaire
Sample policies/procedures
CFPB links and bulletins
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Chief Credit Officers, indirect lending personnel, internal auditors, audit committees, and anyone involved with or overseeing lending programs.
ABOUT THE PRESENTER – Bryan W. Mogensen, CPA, CliftonLarsonAllen LLP, is an assurance principal in Phoenix. With CliftonLarsonAllen since 1995, Brian has gained extensive experience in the past 20 years performing audits, internal audits, and consulting services for financial institutions, employee benefit plans, and nonprofit organizations. As engagement principal, he is responsible for ensuring the work is performed as expected, reviewing key areas and reports, planning, and supervising audit staff. Bryan frequently shares his knowledge through national speaking engagements. He is a licensed CPA and a member of the AICPA and ASCPA. Bryan received a Bachelor’s in business administration with emphasis in accountancy from the University of Wisconsin-Milwaukee.
(ON DEMAND) Call Report Series: Complying with Complex Call Report Lending Schedule Preparation
Email to Order the Recording + Free Digital Download
Providing more granular information to regulatory agencies, the Call Report continues to change. Lending Call Report schedules provide critical credit information to regulators. Today’s schedules provide more information about a bank’s loan portfolio than in the past. However, lending schedules are frequently misunderstood by bankers, which can result in misreporting or underreporting required information. This session will provide a deeper look at the Call Report lending schedules and focus on more complex reporting topics. Session highlights will include reporting troubled debt restructurings on Schedules RC-C and RC-N, secondary market lending activities on Schedule RC-P, mortgage servicing activities on Schedule RC-S, loan-related commitments on Schedule RC-L, and related party loans on Schedule RC-M.
HIGHLIGHTS
Accurate reporting of troubled debt restructurings (TDRs) in Schedules RC-C and RC-N, including recent guidance on the renewal of TDR loans and changes effective September 30, 2016
Detailed review of Schedule RC-P – 1-4 Family Residential Mortgage Banking Activities
Reporting loan-related commitments in Schedule RC-L and the impact on regulatory capital in Schedule RC-R
Detailed review of Schedule RC-S – Servicing, Securitization and Asset Sale Activities
Reporting other loan-related items, including related-party loans and purchased credit-impaired loans
TAKE-AWAY TOOLKIT
PDF booklet of relevant regulatory guidance
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Call Report preparers and reviewers, loan administration staff, CFOs, controllers, and others responsible for providing information for the Call Report or to bank regulators.
ABOUT THE PRESENTERS – Michael Gordon & Alison Wester, Mauldin & Jenkins, LLC
Michael Gordon is a CPA and director in the Atlanta office of Mauldin & Jenkins, LLC. He received his Bachelor’s in European History and Economics in 2003 from Vanderbilt University and received his MBA with a concentration in Accounting in 2005 from the Georgia Institute of Technology Scheller College of Business. Since joining Mauldin & Jenkins in 2005, he has focused on financial institution audits and employee benefit plans. Michael also has experience with HUD and governmental entity audits. He is a member of the American Institute of Certified Public Accountants and the Georgia Society of Certified Public Accountants.
Alison Wester is a Partner with Mauldin & Jenkins in the Bradenton, Florida office. She received her BBA in Accounting from the University of Georgia. Since joining Mauldin & Jenkins in 1996, Alison has focused on financial institution audits. Alison has continued her education by attending a variety of audit, tax, and information technology classes. She is a member of the American Institute of Certified Public Accountants, the Florida Institute of Certified Public Accountants, and the Georgia Society of Certified Public Accountants. She is a CPA in Florida and Georgia and previously served on the AICPA’s Examination Content Subcommittee for the financial accounting and reporting section of the CPA exam.
Providing more granular information to regulatory agencies, the Call Report continues to change. Lending Call Report schedules provide critical credit information to regulators. Today’s schedules provide more information about a bank’s loan portfolio than in the past. However, lending schedules are frequently misunderstood by bankers, which can result in misreporting or underreporting required information. This session will provide a deeper look at the Call Report lending schedules and focus on more complex reporting topics. Session highlights will include reporting troubled debt restructurings on Schedules RC-C and RC-N, secondary market lending activities on Schedule RC-P, mortgage servicing activities on Schedule RC-S, loan-related commitments on Schedule RC-L, and related party loans on Schedule RC-M.
HIGHLIGHTS
Accurate reporting of troubled debt restructurings (TDRs) in Schedules RC-C and RC-N, including recent guidance on the renewal of TDR loans and changes effective September 30, 2016
Detailed review of Schedule RC-P – 1-4 Family Residential Mortgage Banking Activities
Reporting loan-related commitments in Schedule RC-L and the impact on regulatory capital in Schedule RC-R
Detailed review of Schedule RC-S – Servicing, Securitization and Asset Sale Activities
Reporting other loan-related items, including related-party loans and purchased credit-impaired loans
TAKE-AWAY TOOLKIT
PDF booklet of relevant regulatory guidance
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Call Report preparers and reviewers, loan administration staff, CFOs, controllers, and others responsible for providing information for the Call Report or to bank regulators.
ABOUT THE PRESENTERS – Michael Gordon & Alison Wester, Mauldin & Jenkins, LLC
Michael Gordon is a CPA and director in the Atlanta office of Mauldin & Jenkins, LLC. He received his Bachelor’s in European History and Economics in 2003 from Vanderbilt University and received his MBA with a concentration in Accounting in 2005 from the Georgia Institute of Technology Scheller College of Business. Since joining Mauldin & Jenkins in 2005, he has focused on financial institution audits and employee benefit plans. Michael also has experience with HUD and governmental entity audits. He is a member of the American Institute of Certified Public Accountants and the Georgia Society of Certified Public Accountants.
Alison Wester is a Partner with Mauldin & Jenkins in the Bradenton, Florida office. She received her BBA in Accounting from the University of Georgia. Since joining Mauldin & Jenkins in 1996, Alison has focused on financial institution audits. Alison has continued her education by attending a variety of audit, tax, and information technology classes. She is a member of the American Institute of Certified Public Accountants, the Florida Institute of Certified Public Accountants, and the Georgia Society of Certified Public Accountants. She is a CPA in Florida and Georgia and previously served on the AICPA’s Examination Content Subcommittee for the financial accounting and reporting section of the CPA exam.
(ON DEMAND) Conducting the 2016 ACH Audit
Email to order the Recording + Free Digital Download
Reduce your liability. Manage your ACH risk. This webinar will cover the 2016 ACH audit criteria and explain the methods, procedures, and requirements. Take your ACH program from a yes/no inquiry program to testable procedures. Join us to learn the audit requirements for each ACH Network participant, steps to prepare for the annual compliance audit, and tips for conducting an ACH audit. If you are responsible for performing the ACH audit or want to ensure compliance before the auditors arrive, this webinar is for you.
HIGHLIGHTS
The audit requirements for each ACH Network participant
Steps to prepare for the annual compliance audit
How to conduct an ACH audit, including tips for performing each step
TAKE-AWAY TOOLKIT
Audit preparation checklist
Common audit findings
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
This course is eligible for 1.8 AAP credits.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? ACH professionals, audit/compliance staff, and ACH operations.
ABOUT THE PRESENTER – Jen Kirk, EPCOR Director and Industry Relations. She has been with EPCOR since 2002, and has presented at several national conferences on subjects such as ACH risk, ACH enforcement, ACH relationships, government ACH payments, and preparing for the Accredited ACH Professional (AAP) exam. Jen has served as a member of the National ACH Association (NACHA) Rules and Operations Committee, Member Rules Review Panel, Electronic Check Council, and was co-chair of the National ACH Forum Education Committee. Jen obtained her AAP in 2003, and received an MBA from Ohio University in 2008.
Reduce your liability. Manage your ACH risk. This webinar will cover the 2016 ACH audit criteria and explain the methods, procedures, and requirements. Take your ACH program from a yes/no inquiry program to testable procedures. Join us to learn the audit requirements for each ACH Network participant, steps to prepare for the annual compliance audit, and tips for conducting an ACH audit. If you are responsible for performing the ACH audit or want to ensure compliance before the auditors arrive, this webinar is for you.
HIGHLIGHTS
The audit requirements for each ACH Network participant
Steps to prepare for the annual compliance audit
How to conduct an ACH audit, including tips for performing each step
TAKE-AWAY TOOLKIT
Audit preparation checklist
Common audit findings
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
This course is eligible for 1.8 AAP credits.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? ACH professionals, audit/compliance staff, and ACH operations.
ABOUT THE PRESENTER – Jen Kirk, EPCOR Director and Industry Relations. She has been with EPCOR since 2002, and has presented at several national conferences on subjects such as ACH risk, ACH enforcement, ACH relationships, government ACH payments, and preparing for the Accredited ACH Professional (AAP) exam. Jen has served as a member of the National ACH Association (NACHA) Rules and Operations Committee, Member Rules Review Panel, Electronic Check Council, and was co-chair of the National ACH Forum Education Committee. Jen obtained her AAP in 2003, and received an MBA from Ohio University in 2008.
(ON DEMAND) Essential Compliance Regulations for Deposit Operations
Email to order the Recording + Free Digital Download
You work in a heavily regulated industry. There are dozens of laws, rules, and regulations that must be complied with daily to avoid regulatory scrutiny and potential fines and penalties against your financial institution. This webinar will explore the alphabet soup of regulations and laws pertaining to disclosures, plastic cards, electronic funds transfers, checks, home banking and bill payers, wires, privacy/security of accountholder information, BSA, and OFAC.
HIGHLIGHTS
What is an unauthorized transaction under Regulation E and what needs to be done about it?
Who can place a stop payment on a check? Are there checks that shouldn’t be stopped?
Is notice required to increase a fee or change an account? If so, how much notice is needed?
Are there special protections for international remittances and substitute checks?
What back-office functions are affected by BSA and OFAC?
TAKE-AWAY TOOLKIT
Error resolution cheat sheet
BSA and ID theft red flags for deposit operations
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Operations, Head Tellers, ACH and wire personnel, staff involved with accountholder disputes and resolutions, call center employees, account services personnel, and supervisors or managers of the above.
ABOUT THE PRESENTER – Mary-Lou Heighes, Compliance Plus, Inc., President and founder which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country. Involved with financial institutions since 1989, Mary-Lou has over 20 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.
You work in a heavily regulated industry. There are dozens of laws, rules, and regulations that must be complied with daily to avoid regulatory scrutiny and potential fines and penalties against your financial institution. This webinar will explore the alphabet soup of regulations and laws pertaining to disclosures, plastic cards, electronic funds transfers, checks, home banking and bill payers, wires, privacy/security of accountholder information, BSA, and OFAC.
HIGHLIGHTS
What is an unauthorized transaction under Regulation E and what needs to be done about it?
Who can place a stop payment on a check? Are there checks that shouldn’t be stopped?
Is notice required to increase a fee or change an account? If so, how much notice is needed?
Are there special protections for international remittances and substitute checks?
What back-office functions are affected by BSA and OFAC?
TAKE-AWAY TOOLKIT
Error resolution cheat sheet
BSA and ID theft red flags for deposit operations
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Operations, Head Tellers, ACH and wire personnel, staff involved with accountholder disputes and resolutions, call center employees, account services personnel, and supervisors or managers of the above.
ABOUT THE PRESENTER – Mary-Lou Heighes, Compliance Plus, Inc., President and founder which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country. Involved with financial institutions since 1989, Mary-Lou has over 20 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.
(ON DEMAND) HMDA Roadmap Part 2: Operations Systems, Audit & Reporting Implications
Email to order the Recording + Free Digital Download
Only five of the current HMDA fields will remain unchanged – dozens will be added!
The CFPB’s final HMDA rule made sweeping rules changes that become effective in 2018. Why worry now? All dwelling-secured, consumer-purpose loan applications, both closed and open end, will be reported with final action dates after January 1, 2018. Dwelling-secured, business-purpose loans will continue to be reported if they are for acquisition, improvement, or refinance, but business-purpose, open-end lines for those purposes will also be reported. This is a significant change to commercial lending – along with the expanded fields. Regulators are allowing a long implementation window because the changes are complex and will require extensive processing and system changes.
Part 2 of this two-part series will provide a road map for operations, data systems, and audit scope, including the implications of reporting dozens of new data fields. Only five of the current HMDA fields will remain unchanged. More data means more potential errors, increased monitoring/review, and greater fair lending scrutiny. You’ll learn practical tips for developing a strong project plan and working effectively with operations and audit staff as well as vendors that develop software and data-gathering tools.
HIGHLIGHTS
Tips to prepare for five potential surprises in the new rules:
What resources are needed? Key questions about management support, staffing, technology, and impact of operational changes.
What are the key changes in data reporting and analysis? Surprises may include applications that begin in one year but final action occurs in the next year, and potential disconnects when regulators compare different years of data.
What are concerns about operational process decisions? Loan decisions may be made differently for in-house loans than for secondary market loans that use Automated Underwriting Systems (AUS).
Who are the new players? New lines of business will be reported for home equity lines and commercial lending lines for covered purposes. These changes will require revised audit procedures.
What happens next? Expanded data fields will increase fair lending risks and require enhanced analysis. Closer scrutiny by regulators to confirm data integrity will require additional monitoring procedures and resources.
Reporting challenges for the self-identified race and ethnicity fields and tips for operational monitoring
Auditing problem areas such as reporting denial reasons, correct income, property types, and more
Five strategy steps to prepare for the changes:
Highlights of the original rule and hot buttons in operations, audit, and reporting
Current technology review
Compare current data to modified fields and develop a matrix to identify system limitations
Review CFPB resources, like the resources posted on July 18, 2016, that include filing instructions for HMDA data collected in 2018; learn about Filing Instruction Guide (FIG)
Develop a plan for additional training, policy and procedure changes, and project plan assignments
TAKE-AWAY TOOLKIT
HMDA key dates timeline and coverage charts
HMDA worksheets and flowchart
Road map template for an implementation plan
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
“HMDA Roadmap Part 1: Impact, Important Changes & Implementation Considerations for Lenders” Held on Friday, September 9, 2016.
Missed Part 1? Order an archive of the live webinar, complete with handout materials.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Lenders, personal bankers, loan assistants and processors, loan operations staff, compliance officers, fair lending officers, and auditors.
ABOUT THE PRESENTER – Susan Costonis, Compliance Consulting and Training for FIs, is a compliance consultant and trainer who began her career in 1978. She specializes in compliance management along with deposit and lending regulatory training. Susan has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real life examples.
Only five of the current HMDA fields will remain unchanged – dozens will be added!
The CFPB’s final HMDA rule made sweeping rules changes that become effective in 2018. Why worry now? All dwelling-secured, consumer-purpose loan applications, both closed and open end, will be reported with final action dates after January 1, 2018. Dwelling-secured, business-purpose loans will continue to be reported if they are for acquisition, improvement, or refinance, but business-purpose, open-end lines for those purposes will also be reported. This is a significant change to commercial lending – along with the expanded fields. Regulators are allowing a long implementation window because the changes are complex and will require extensive processing and system changes.
Part 2 of this two-part series will provide a road map for operations, data systems, and audit scope, including the implications of reporting dozens of new data fields. Only five of the current HMDA fields will remain unchanged. More data means more potential errors, increased monitoring/review, and greater fair lending scrutiny. You’ll learn practical tips for developing a strong project plan and working effectively with operations and audit staff as well as vendors that develop software and data-gathering tools.
HIGHLIGHTS
Tips to prepare for five potential surprises in the new rules:
What resources are needed? Key questions about management support, staffing, technology, and impact of operational changes.
What are the key changes in data reporting and analysis? Surprises may include applications that begin in one year but final action occurs in the next year, and potential disconnects when regulators compare different years of data.
What are concerns about operational process decisions? Loan decisions may be made differently for in-house loans than for secondary market loans that use Automated Underwriting Systems (AUS).
Who are the new players? New lines of business will be reported for home equity lines and commercial lending lines for covered purposes. These changes will require revised audit procedures.
What happens next? Expanded data fields will increase fair lending risks and require enhanced analysis. Closer scrutiny by regulators to confirm data integrity will require additional monitoring procedures and resources.
Reporting challenges for the self-identified race and ethnicity fields and tips for operational monitoring
Auditing problem areas such as reporting denial reasons, correct income, property types, and more
Five strategy steps to prepare for the changes:
Highlights of the original rule and hot buttons in operations, audit, and reporting
Current technology review
Compare current data to modified fields and develop a matrix to identify system limitations
Review CFPB resources, like the resources posted on July 18, 2016, that include filing instructions for HMDA data collected in 2018; learn about Filing Instruction Guide (FIG)
Develop a plan for additional training, policy and procedure changes, and project plan assignments
TAKE-AWAY TOOLKIT
HMDA key dates timeline and coverage charts
HMDA worksheets and flowchart
Road map template for an implementation plan
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
“HMDA Roadmap Part 1: Impact, Important Changes & Implementation Considerations for Lenders” Held on Friday, September 9, 2016.
Missed Part 1? Order an archive of the live webinar, complete with handout materials.
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Lenders, personal bankers, loan assistants and processors, loan operations staff, compliance officers, fair lending officers, and auditors.
ABOUT THE PRESENTER – Susan Costonis, Compliance Consulting and Training for FIs, is a compliance consultant and trainer who began her career in 1978. She specializes in compliance management along with deposit and lending regulatory training. Susan has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real life examples.
(ON DEMAND) Avoiding the Top 10 Legal & Compliance Mistakes in the E-Statement Process
Email to order the Recording + Free Digital Download
Is your e-statement program legally compliant? Do you adhere to E-SIGN and UETA? Is your enrollment process lawful, or are consumers being signed up in an illegal, noncompliant fashion? Do you allow consumers to sign up for online banking in your lobby? Do you encourage consumers to enroll in your lobby on their own mobile devices? Does your e-disclosure contain all the required information including mandatory technology guidelines? Could you provide evidence of consumers’ affirmative consent if your e-statement program triggered a lawsuit or regulatory audit? Attend this program and learn how to recognize and avoid the top 10 legal and compliance mistakes in e-statement programs. This webinar will answer the most common questions about E-SIGN, UETA, e-statements, e-disclosures, affirmative electronic consent, record retention, and other important issues.
HIGHLIGHTS
Recognizing and avoiding the top 10 legal and compliance mistakes in e-statement programs
Answers to the most common and pressing e-statement questions
What are E-SIGN & UETA? What do they require?
What do the courts say about demonstrable consumer consent?
Is enrolling consumers in your lobby lawful?
Is allowing consumers to enroll via mobile devices compliant?
Proving affirmative consent to courts and regulators
Balancing the need for E-SIGN compliance with providing hands-on service
What constitutes a lawful, well-written e-disclosure?
Understanding and complying with E-SIGN consumer consent provisions and processes
Why and how consumers must prove technological competence to receive e-statements
Costly consequences of noncompliance
Timely information, expert advice, best practices, and compliance tips to implement immediately
TAKE-AWAY TOOLKIT
Compliance checklist to determine if your e-statement program is compliant
Whitepaper: Tips for Writing Effective E-Disclosure Statements
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, risk managers, online banking staff, operations managers, business development managers, and others who manage online banking, E-SIGN, e-statements, and e-disclosures will benefit from this program.
ABOUT THE PRESENTER – Nancy Flynn, The ePolicy Institute™, a recognized expert on workplace policy, communication, and compliance, Nancy Flynn is the founder and executive director of The ePolicy Institute and Business Writing Institute. She provides training, coaching, and consulting services to clients seeking to minimize compliance risks and maximize communication skills. Nancy is the author of 13 books, including “Writing Effective E-Mail,” “The ePolicy Toolkit,” and “The Social Media Handbook.” An in-demand trainer, she conducts seminars, webinars, and one-on-one coaching for financial institutions, financial services firms, and other clients worldwide. She also serves as an expert witness in litigation related to workplace email and web use.
Is your e-statement program legally compliant? Do you adhere to E-SIGN and UETA? Is your enrollment process lawful, or are consumers being signed up in an illegal, noncompliant fashion? Do you allow consumers to sign up for online banking in your lobby? Do you encourage consumers to enroll in your lobby on their own mobile devices? Does your e-disclosure contain all the required information including mandatory technology guidelines? Could you provide evidence of consumers’ affirmative consent if your e-statement program triggered a lawsuit or regulatory audit? Attend this program and learn how to recognize and avoid the top 10 legal and compliance mistakes in e-statement programs. This webinar will answer the most common questions about E-SIGN, UETA, e-statements, e-disclosures, affirmative electronic consent, record retention, and other important issues.
HIGHLIGHTS
Recognizing and avoiding the top 10 legal and compliance mistakes in e-statement programs
Answers to the most common and pressing e-statement questions
What are E-SIGN & UETA? What do they require?
What do the courts say about demonstrable consumer consent?
Is enrolling consumers in your lobby lawful?
Is allowing consumers to enroll via mobile devices compliant?
Proving affirmative consent to courts and regulators
Balancing the need for E-SIGN compliance with providing hands-on service
What constitutes a lawful, well-written e-disclosure?
Understanding and complying with E-SIGN consumer consent provisions and processes
Why and how consumers must prove technological competence to receive e-statements
Costly consequences of noncompliance
Timely information, expert advice, best practices, and compliance tips to implement immediately
TAKE-AWAY TOOLKIT
Compliance checklist to determine if your e-statement program is compliant
Whitepaper: Tips for Writing Effective E-Disclosure Statements
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, risk managers, online banking staff, operations managers, business development managers, and others who manage online banking, E-SIGN, e-statements, and e-disclosures will benefit from this program.
ABOUT THE PRESENTER – Nancy Flynn, The ePolicy Institute™, a recognized expert on workplace policy, communication, and compliance, Nancy Flynn is the founder and executive director of The ePolicy Institute and Business Writing Institute. She provides training, coaching, and consulting services to clients seeking to minimize compliance risks and maximize communication skills. Nancy is the author of 13 books, including “Writing Effective E-Mail,” “The ePolicy Toolkit,” and “The Social Media Handbook.” An in-demand trainer, she conducts seminars, webinars, and one-on-one coaching for financial institutions, financial services firms, and other clients worldwide. She also serves as an expert witness in litigation related to workplace email and web use.
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