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Supervisors are a key factor in employee success. Statistics suggest that employees who trust and are recognized by their supervisors are more likely to be engaged and less likely to quit – either by leaving the organization or staying but not contributing. Therefore, it’s in the best interest of the HR team to provide supervisors with tools to help them succeed – whether they have been newly appointed, newly promoted, or just need a refresher. Supervisors need to know the “hard” skills of HR and the “soft” skills of effective management. This webinar will teach you to create programs and training materials that will positively impact the team and the bottom line.
HIGHLIGHTS
Must-know employment laws and regulations and the consequences of noncompliance
Tools to help supervisors become effective recruiters, coaches, disciplinarians, and evaluators
Improving supervisors’ communication, motivation, and problem-solving skills
Opportunities for supervisors to engage and retain good employees
TAKE-AWAY TOOLKIT
Recruitment and selection protocols, including an EEO quiz
Coaching tips
Performance management and misconduct issues
Tools to self-assess communication, motivation, and problem-solving skills
Retention strategies checklist
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
Dealing with Employee Discipline, Complaints, Performance Issues & More
on Wednesday, August 9, 2017
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Human resources team members interested in helping supervisors be successful. It will also help supervisors better understand their roles and responsibilities.
ABOUT THE PRESENTER – Kay Robinson, Robinson HR Consulting, LLC, Principal, who has served as an HR consultant and practitioner for over 25 years, including 14+ years as Director of HR Consulting Services with RSM McGladrey; Assistant Vice Chancellor for HR at the University of North Carolina; and Associate Director for HR at the University of Rochester/Strong Memorial Hospital. A frequent speaker, Kay received her Bachelor’s and Master’s degrees in HR/Adult Learning at the University of Rochester; is a Senior Certified Professional (SHRM – SCP) and a Certified Senior Professional in Human Resources (SPHR) through the Human Resources Certification Institute (HRCI).
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