(Recording + Digital Download) Part 2 – New FFIEC Consumer Compliance Rating System, Effective March 31, 2017: Violations of Law & Consumer Harm

Email to order Recording + Digital Download

The FFIEC has finalized the new Consumer Compliance Rating System which will become effective March 31, 2017. The new guidelines emphasize that having a standard compliance policy is no longer enough. There are now three pillars to the rating system. The first two pillars for compliance examinations and ratings (covering oversight and the compliance program) were reviewed in an earlier webinar (see link below).

This webinar will address the third pillar – violations and consumer harm. Most of the changes and new expectations are centered here and focus on consumer harm. Join us to learn how your compliance program should be structured and how to mitigate risks. Details of the new guidelines and examiner expectations will be addressed.

HIGHLIGHTS
Addressing the root cause(s) of violations identified by you, auditors, or examiners
How to measure the consumer harm resulting from violations
Determining the duration of time over which violations occurred – especially how long before they were identified
How serious is the violation? Is it pervasive or an isolated incident?
How do compliance officers identify, measure, monitor, and control violations of consumer harm?
What is the process for reporting to the board of directors?

TAKE-AWAY TOOLKIT
Sample language for your compliance management system (CMS) policy
Sample third pillar risk assessment to incorporate into your current risk assessment
Employee training log
Quiz you can administer to measure staff learning and a separate answer key

DON’T MISS PART 1!
This program is the second of two in a series – there’s still time to register for Part 1 – New FFIEC Consumer Compliance Rating System, Effective March 31, 2017: Oversight & Compliance Management Program” on Wednesday, January 25, 2017
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, senior management, auditors, and compliance councils/committees.
ABOUT THE PRESENTER – Ann Brode-Harner, Brode Consulting Services, Inc., began her career in 1973 and has continued her service as a consultant to regional and community financial institutions through a wide range of areas including strategic planning, lending, deposits, marketing, training, compliance, and management. Ann is a well-respected presenter and has spoken to audiences across the country for over 25 years. She has presented sessions for numerous state associations and has taught at the School of Banking Administration at the University of Wisconsin as well as many other state banking schools. Ann is the author of “The Bank Deposit Documentation Manual for Front-Line Personnel” published by Bankers Publishing Company, and is well represented in numerous industry publications.