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Compliance with the Americans with Disabilities Act (ADA) website regulations is not something you can afford to postpone. Several states are experiencing lawsuits. Your website serves as your 24/7 branch and just like your brick-and-mortar locations, it should provide equal access and opportunities to all. Even though the Department of Justice is not expected to publish formal rules until 2018, they have confirmed that the ADA requires public websites to be accessible now. This session will review guidelines and best practices to prepare a plan to update your website to meet the required accessibility standards.
HIGHLIGHTS
Online barriers for people with disabilities
Solutions to common website accessibility problems
Detailed review of recognized website accessibility guidelines
How ADA requirements affect mobile banking
Action plan to prepare for the necessary updates
TAKE-AWAY TOOLKIT
ADA website compliance checklist
ADA website compliance action plan
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Compliance officers, IT officers, marketing personnel, and staff responsible for website development and maintenance.
ABOUT THE PRESENTER – Dawn Kincaid, Brode Consulting Services, Inc., began her banking career while attending Ohio State University. She has fifteen years’ experience in client service, operations, information technology, administrative and board relations, marketing, and compliance. Most recently Dawn served as the Senior Vice President of Operations for a central-Ohio-based community bank, where she created and refined policies and procedures, conducted self-audits and risk assessments, and organized implementation of new products and services. Dawn has served in the roles of Compliance, BSA/AML, CRA, Privacy, and Security Officer. She has led training initiatives, prepared due diligence information, completed a variety of regulatory applications, and coordinated internal and external audits and exams.
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