(ON DEMAND) Audit Compliance Series: Developing a Risk-Based Compliance Audit Process for Deposits

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Do you need practical guidance for a risk-based deposit compliance audit program? While deposit regulations haven’t changed as rapidly as lending regulations, there are still potential areas of exposure for Reg DD (Truth in Savings) violations and reimbursement, Reg E error resolution and ODP issues, and the constant threat of consumer complaints and UDAAP challenges for deposit products and services.

This webinar will address how to develop a dynamic, risk-based deposit audit program that can prevent potential violations and protect your financial institution’s reputation. Learn which deposit regulations apply, how to maximize limited time and resources, and how to implement effective corrective action. This session will explain how to use risk-assessment tools, develop a testing schedule, and determine the sample size for transaction testing. It will also address critical elements for testing key deposit regulations, writing audit reports, and many practical tips for a successful deposit compliance program.

HIGHLIGHTS
Top 10 mistakes in deposit compliance exams
Overview of the disclosure requirements for Truth in Savings and Regulation E
Best practices for deposit compliance
Analysis of recent deposit-related enforcement actions and tips to avoid the pitfalls

TAKE-AWAY TOOLKIT
Checklist for advertising reviews
Matrix of training topics for frontline and deposit operation staff
Complaint policy template in Word that can be customized for your use
Regulation E error resolution flowchart
Regulation E opt-in checklist
CIP procedures quick reference guide
Summary of recent deposit related regulatory changes and resources
Employee training log
Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

WHO SHOULD ATTEND? Compliance officers, audit staff, risk managers, call center managers, senior management, deposit operations managers, new account representatives, and customer service representatives.

ABOUT THE PRESENTER – Susan Costonis, Compliance Consulting and Training for FIs, is a compliance consultant and trainer who began her career in 1978. She specializes in compliance management along with deposit and lending regulatory training. Susan has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real life examples.