(ON DEMAND) Cyber Series: Customer Authentication & Validation: The New Normal in Risk Mitigation

Email to Order the Recording + Free Digital Download

Gone are the days when authenticating your accountholders included affirmation of mother’s maiden name, Social Security number, and date of birth. As the industry shifts to increased mobile and other remote electronic technologies, accountholder authentication and validation is no longer a table-stakes exercise. Rather, it is a strategically important enterprise-risk mitigation process. Unfortunately, fraudsters evolve along with technology. This webinar will identify a proactive and evolving accountholder authentication and validation framework through enhanced and proven procedures that thwart account takeover, identity theft, and monetary and reputational loss.

HIGHLIGHTS
Case study: how we fell victim to social engineering and the resulting changes to accountholder authentication and validation
BSA CIP onboarding requirements and authentication best practices
FFIEC guidance for multi-factor authentication
Something you know (password or passphrase)
Something you have (tokenization)
Something you are (biometric)
Pitfalls of self-authenticated commercial accountholder requests
High-level overview of NIST electronic authentication guideline

TAKE-AWAY TOOLKIT
Publication: FFIEC’s Authentication in an Internet Banking Environment
Publication: NIST Special Publication 800-63-2: Electronic Authentication Guideline
Wire transfer callback procedures
Employee training log
Quiz you can administer to measure staff learning and a separate answer key

Attendance verification for CE credits provided upon request.

WHO SHOULD ATTEND? Operations, frontline account opening, information technology, and information security personnel, as well as auditors, compliance staff, risk staff, board members, and audit committee members.

ABOUT THE PRESENTER – Brian Vitale, NCCO, CAMS-Audit, Compliance Advisory Services, earned his Political Science degree from North Central College in 1996 and an MBA from the University of Notre Dame in 2014. Brian was recruited by the National Security Division of the FBI where he specialized in counterterrorism and foreign counterintelligence. In addition, he is a decorated veteran who served in Guantanamo Bay, Cuba in the early 1990s. Subsequent to the FBI, Brian spent many years in banking and finance where his skills led him to the field of Global Operational Risk Management. He has over twenty years of banking, finance, and investigative experience. In July 2011, Brian joined a community financial institution and currently serves as their chief risk and compliance officer. He speaks nationally on BSA, anti-money laundering, enterprise risk management, cybersecurity, and strategy.

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