Email to Order Archived Webinar!
Before taking checks for deposit, there are certain things staff must know – such as whether the check is properly payable when presented, who is allowed to endorse it (especially if it is not payable to a natural person), whether the check can be deposited into the account intended, how to endorse checks with missing endorsements, etc. This webinar will address all of the issues surrounding the institution and depositor’s liability regarding negotiable instruments. It will cover proper payees, stop payments, the difference between cashier’s and teller’s checks, permissible check holds, liability for incomplete instruments, unauthorized signatures, forged endorsements, and everything in between.
HIGHLIGHTS
Where should a check payable to a trust or estate be deposited?
Are we allowed to place a longer hold on a check if we suspect it may be a fraudulent item?
Who bears the loss on an item with a forged endorsement? What about an item with a forged signature?
Is there any liability for putting a Social Security check into the representative payee’s personal account?
What are the requirements for accepting a stop payment?
TAKE-AWAY TOOLKIT
Chart of proper endorsements
Check hold cheat sheet
Employee training log
Quiz you can administer to measure staff learning and a separate answer key
DON’T MISS THIS RELATED WEBINAR!
Clarifying Signature Card Confusion for Personal & Business Accounts: Compliance, Account Titling & Ownership on Thursday, September 29, 2016
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND? Tellers, teller supervisors, fraud department staff, compliance professionals, and anyone handling consumer complaints regarding check handling.
ABOUT THE PRESENTER – Mary-Lou Heighes, Compliance Plus, Inc., President and founder, which has assisted financial institutions with the development of compliance programs since 2000. She provides compliance training for trade associations and financial institutions. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars, and speaks at numerous conferences throughout the country. Involved with financial institutions since 1989, Mary-Lou has over 20 years’ compliance experience. Before starting Compliance Plus in 2000, she spent five years working as a loan officer, marketer, and collector. She also worked at a state trade association for seven years providing compliance assistance and advising on state and federal legislative issues that affect financial institutions.
No comments:
Post a Comment